Update: I've booted Ubuntu livecd from USB stick and I'm able to see Samsung Electronics 40" in Displays option (which is my TV) but I'm not able to see any picture on TV etc. so this suggests issue with drivers for both problems I suppose as the cable and port are working since the TV is detected.
Hi Dragan Stamatovic,
Can you provide the following information for me:
-What was the latest version of the ASUS graphics driver you installed?
-What was the latest version of the generic Intel® graphics driver you installed?
-Are you running Win8 32 or 64 bit?
-Are there any adapters being used on the microHDMI cable connection between the laptop and TV?
-What version of motherboard BIOS are you using?
Thanks for getting back to me! You can find required information below:
- It was Version V188.8.131.5228 of Intel Graphics drivers from ASUS website (currently using them)
- I believe they were these: Version: 184.108.40.206.2875
- 64bit version
- No adapters, laptop is connected to the TV via microHDMI to HDMI cable directly.
- BIOS version is latest from ASUS website - 212
Please let me know if you need anything else
Do you have the latest BIOS from ASUS, version 2.12 ?
I also have a UX31A and it is currently connected to 2 external displays, a VGA connection to a HP Touch display and a HDMI connection to a ASUS 228 display. I also tested a couple of other HDMI displays and they worked fine.
One thing I did notice however is that the micro HDMI connector on the UX31A seems to be very sensitive to movement. If I move it even slightly, I loose the HDMI display,, move it again, and the HDMI display comes back. I replaced the cable with a different brand and so far no issues. Double check your cable connection.
Yes, I have the latest 2.12 BIOS version as stated earlier This isn't an issue with flaky port as if I disable and enable intel drivers laptop can "see" TV in graphic settings but can't stream anything to it and TV doesn't detect laptop either. It only shows in the settings. Same with Ubuntu. I've also tried juggling cable to see if it will detect anything and it didn't help.
Do you have Windows 8 as well? I haven't tested this with Windows 7 as I didn't have the micro HDMI to HDMI cable then, but this definitely doesn't work on Windows 8
Yes,, Windows 8 64. Also the system v\came with Windows 7 64 and that worked fine as well. I am running 3 displays with no issues. Are all your other drivers and apps current with what ASUS has posted on their support site?
Yep, what driver exactly do you use for your graphic card? ASUS live update doesn't show any drivers outdated and neither is Windows Update suggesting anything to be updated
Here's a screenshot of Ubuntu where you can see it can "see" the TV but it can't switch display to it:
Yeah, I already tried those I've ordered a microHDMI to HDMI adapter, and hopefully it'll arrive tomorrow so I can test if it works with a different cable..
Hi Robert and Dragan,
I have exactly the same issue. UX31A with Windows 8 Pro and today I bought a quality 1.4 Micro HDMI to HDMI cable for my Asus ML228H, but I just can't make it work.
What is strange though is that with 220.127.116.1175 drivers from Intel website I get the picture on the monitor when connected, BUT only while in BIOS or during Windows 8 loading screen - which means that cable is fine and port is working. As soon as it loads to login screen of W8, monitor shows 'No HDMI signal' and then turns off.
This is another huge issue I'm facing with this Zenbook Prime I still can't find the solution for.
Please help and thanks in advance,
Welcome to the club
Thanks, hope the club will get closed soon
Also, what I've realized is when i switch to 'extend' in W8 even if it's not working, the mouse movement performance gets bad. I don't know, maybe it could help Intel engineers in diagnosing the issue.
Tried another cable, no dice.. Waiting for an adapter tomorrow but I definitely think this is an issue with intel graphic drivers..
I am in the exact same boat.
Multiple micro -hdmi cables. Unable to connect to tv with Windows 8.
I am using driver v18.104.22.16828 Which I believe is the latest one on the ASUS website.
There is something there saying to uninstall the driver BEFORE installing windows 8 and then reinstalling the new driver. I didn't do that.