I agree, there should be support. People are having issues with USB 3 devices not be detected properly in Windows 8. I have a USB 3 hard drive that worked perfectly in Windows 7 but now Windows 8 thinks it is a USB 2.0 device and it is apparent by the speeds I am getting. It works on my Desktop with a totally different USB controller so this seems like an Intel Driver issue. I have also tried other USB 3 devices like my HUB and my flash drive, all the same issue. Kinda sucks!
Did you flash/update the BIOS of your motherboard to the latest version to rule out the possibility that the BIOS could be the culprit?
I flashed the BIOS of my motherboard to the latest version and I still have issues with USB 3.0 in Windows 8. I deduced the problem is with Intel USB 3.0 Extensible Host Controller.
I got a similar problem except that it's with an external mixer that has a soundcard. I use it with Traktor Scratch and the keys and knobs don't respond and the sound completely lags... I have to plug the mixer into my usb 2.0 port to make it work. I haven't tried my USB 3.0 external hard drive yet but I suppose I would have the same problem as you, Bowie.
I hope that there will be a driver release or a fix soon because I can only use 1 out of my 3 usb ports properly right now....
No BIOS updates for my W110ER. Maybe a BIOS upgrade could fix this but I highly doubt it seeing as though it works flaswlessy in Windows 7. I tried Forcing drivers from a staples laptop that has USB 3.0 on it and the message disappears about it being plugged in at slower speeds but the issues still there.
The following information may be helpful to Intel technical support:
I ran the Windows 8 Upgrade Assistant which searched and tested my laptop PC's hardware for compatibility issues.
Below is the image of the issues that it found:
Please take note of what the Windows 8 Upgrade Assistant wrote about Intel USB 3.0 extensible Host Controller Driver.
This is an update to my original post.
I just found out that Intel released an update to Intel USB 3.0 Extensible Host Controller Driver on October 27, 2012.
The URL is Download Center while an image of the relevant page is given below:
Note that the OS applicable for the update is stated as for Windows 7 versions; Windows 8 is not named.
I downloaded the latest driver released on 10/27 and it fails to install on Windows 8 just as with previous versions.
I downloaded USBview.exe from the MS Windows Driver Development kit and I see that all of the devices appear to be logically connected to what appears to be legacy USB ports while the superspeed ports, in fact all ports on the xHCI Controller, shows empty. Is the assignment of physical connections to logical ports a function of the driver or the rather the bios perhaps? My laptop vendor told me Intel would be releasing Windows 8 drivers soon and to wait patiently but I was of the understanding that it was integrated in Windows 8 unlike Windows 7.
Is the assignment of physical connections to logical ports a function of the driver or the rather the bios perhaps?
Firstly your BIOS should be enabled for USB 3.0 functionality. The BIOS in my Dell Inspiron 7520 allows me to disable it so that the USB 3.0 ports revert to USB 2.0 functionality. This is important for customers who wish to perform a clean install of Windows 7. As you know, Microsoft does not include native USB 3.0 drivers in the installation media of Windows 7. In contrast Windows 8 does have native but generic USB 3.0 so that we can perform a clean install of the latest OS by plugging our USB 3.0 flash/thumb drives into USB 3.0 ports.
As you probably know, upon successful installation of Windows 8, customers will need to install device drivers specific to their machines. The norm is that we obtain them from our PC vendors.
In my case, both Dell (my PC vendor) and Intel have let their customers down by ignoring our request for Windows 8-compatible Intel USB 3.0 Extensible Host Controller driver.
My laptop vendor told me Intel would be releasing Windows 8 drivers soon
The longer the delay for Intel to release Windows 8-compatible "Intel USB 3.0 Extensible Host Controller" driver, the more lost sales will be incurred by Microsoft. If you were the CEO of Microsoft, would you let that happen? What has happened to the WinTel partnership?
I am holding back my purchase of Windows 8 because there is no compatible version of Intel USB 3.0 Extensible Host Controller driver for the latest OS.
and to wait patiently
Have you bought your copy of Windows 8? I hope not. In my opinion there is no need to rush to buy it. I don't wish to buy and install an OS which tells me that it is missing some drivers. I can be patient for the eventual release of the missing driver for Windows 8. But I can't speak for Microsoft, which must be fuming over the fact that Intel has thwarted its plan to boost its sales of Windows 8.
but I was of the understanding that it was integrated in Windows 8 unlike Windows 7.
Some but not all vendors of hardware do provide their specific device drivers to Microsoft whenever the latter plans to roll out a new OS.
But for some strange reason known only to Intel, it did not provide this particular device driver to Microsoft to be included in the installation media.