1 Reply Latest reply on Oct 22, 2012 3:13 PM by Nathalie@Intel

    HP dv6 6115tx wifi adapter problem

    Dhaval Lalani

      Hi all,

       

                         I have HP dv6-6115tx with preinstalled win 7. Suddenly two days before system shows error in boot something related to WLAN and didn't boot .After factory reset its wifi adapter disabled. In intel My wifi technology its shows as "No supported intel wireless network adapter was found". Even in system info ,adapter type under network shows as " Not available " . Plz give some idea about my problem.Snaps of intel My wifi technology and system info are as below.

       

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        • 1. Re: HP dv6 6115tx wifi adapter problem
          Nathalie@Intel

          Thank you for your post.

          From the description you provide it may be caused due to two issues:

          • A driver corruption,
          • A failed network adapter.

          First and easiest to do is try a repair:

          1. Click on start, then on control panel
          2. Now click on programs and features, or uninstall a program.
          3. Click on Intel® PROSet wireless/WiFi Software.
          4. Click on next, then on repair.

          If this does not work we would recommend re-installing the drivers from your laptop manufacturer’s website.

          If apart from the error messages you can also not detect the wireless adapter in device manager under ‘network adapters’ or under ‘other devices’ then a driver install will not work, you would need to contact the laptop manufacturer for a hardware replacement.