Processors
Intel® Processors, Tools, and Utilities
14516 Discussions

Computer freeze with this screen error

idata
Employee
1,637 Views

Hi i have this problem.I have an i3-2125 and i use hd 3000 gpu with latest driver

i have an asus p8h67-v mobo 8gb ram g-skill ddr 1333

and powersupply enermax pro 82 425w

i use windows 7 pro.

The problem ( see the screen ) appear randomly...on pc on idle , on pc when i surf.

Its freeze and i must reset pc.No events are signed on windows 7 log

any help? the screen is when i was using mirc

0 Kudos
1 Reply
Jose_H_Intel1
Employee
505 Views

Have you seen if the issue happens in safe mode or BIOS screen? If it does not, then it could mean a driver issue. Try uninstalling the Intel® graphics driver and installing a different version.

Make sure you reset the BIOS settings to default.

If the issue appears in safe mode or in the BIOS you may have a hardware issue. Try testing the memory sticks individually

You may also want to test the processor with the Intel® Processor Diagnostic Tool.

http://www.intel.com/support/processors/sb/CS-031726.htm http://www.intel.com/support/processors/sb/CS-031726.htm

If the issue persists there is a chance you may need to start swapping components (motherboard or processor) to determine the cause of the issue.

0 Kudos
Reply