1 Reply Latest reply on Oct 7, 2012 2:40 PM by kevin_intel

    why Intel can not tell me the warranty period?

    Vgorel

      Processor i5-2500K 3117A932 3937 lists the base does not appear. Know how the warranty?

        • 1. Re: why Intel can not tell me the warranty period?
          kevin_intel

          Hello,

           

          Intel motherboards and Intel processors have three years warranty from the moment you purchase the product. At the moment, the markings you provided from the processor shows that it is still under the warranty.

           

          Based on the warranty terms & conditions, if you have an issue with the component, is required to contact our support team to perform the necessary troubleshooting steps and from there if necessary, replace the unit. Also will be necessary to have the Proof of Purchase so that we can validate the warranty.