5 Replies Latest reply on Mar 28, 2009 10:05 AM by mato

    DP45SG;  failed BIOS upgrade

    mato

      Hello Intel community,

       

      I'm facing an issue i'm not able to solve on my own. Any help/hint is appreciated.

       

      I have a DP45SG motherboard. I was trying to flash BIOS to SGP4510H.86A. USB stick was formated by "HP USB Disk Storage Format Tool" and then contect of the .iso image was copied there.(didn't have a sata CD/DVDrom so i used USB stick)

       

      I booted from USB stick and executed autorun.bat from the command line. After confirmation to proceed I got stuck with a black screen and no progress at all. I waited for 5 minutes just in case.  I got no output to monitor since this.

       

      I tried to recover the BIOS using:

               USB stick formated as FAT32 and SG0109.bio copied there afterwards

               bootable USB stick with a SG0109.bio on it

               DVD rom, iso image was burned to the CD

       

      BIOS recovery jumper was removed everytime I attempted to recover BIOS.

       

      Nothing works though, there was no sign that system was even trying to read USB/DVD rom.

      Strange behavior is that when I start the computer it powers off after 5 sec running and then it powers back in 1 or 2 seconds.

       

      Thanks a lot for help,

      Regards,

      Mato

        • 1. Re: DP45SG;  failed BIOS upgrade
          Aryan2411

          Hi there,

           

          Try the following steps:
          ================
          Download the latest bios file from the website below
          Website:
          http://downloadcenter.intel.com/T8Clearance.aspx?Type=&agr=Y&ProductID=2932&DwnldID=17384&url=/17384/eng/SG0109.BIO&PrdMap=&strOSs=38&OSFullName=OSIndependent&lang=eng

           

          Copy the bio file to a fat-formatted (non-bootable) usb memory stick
          Remove the bios jumper from the board.
          Connect the usb stick on the target machine.
          Make sure there is no other usb devices connected on the system
          Switch on the system
          Wait for the bios update to complete.
          Put back the bios jumper to its normal position
          Try to boot the machine and check if the bios has been updated to the latest version 0109
          This is called the BIOS Update using the Recovery Mode.

           

          There is four ways to update the bios on the Intel Desktop Boards:
          1. Recovery Mode
          2. Iflash Mode - Using any bootable media like usb, cdrom etc.
          3. ISO Image - CD Only
          4. Windows Executable Update

          Read the READ ME everything is documented clearly.

          Website: http://downloadmirror.intel.com/17384/eng/BIOS%20Update%20Readme.pdf

           

          I have attached two documents for you.

           

          Hope this helps.

           

          Kind Regards,
          Aryan.

          • 2. Re: DP45SG;  failed BIOS upgrade
            mato

            Hi Aryan,

             

            Well, that's what I did actually and it didn't help at all.

             

            I created a non-bootable (fat-32) usb stick and copied a SG0109.BIO on it (md5 hash: 63d09a46b0ffc20c94297305194030a2). I made sure that nothing is connected to the board - it was just a mobo (with removed BIOS config jumper) + CPU + 1 ram module + PCI VGA card and the USB stick itself.

             

            Problem is that it doesn't even care that something is plugged in - the LED on usb stick is off - I don't see any activity there.

             

            This is where i'm stuck right now :/

             

            Mato

            • 3. Re: DP45SG;  failed BIOS upgrade
              Aryan2411

              Hi there,

               

              Okay if the bios recovery method failed, then -

               

              Here are some more questions to know the problem:

               

              Did the system worked fine before?
              What is the AA number of the motherboard?
              What is the SL number of the CPU that you are using?
              What is the model of the memory that you are using?
              What is the model of the GFX card?

               

              Step A:
              ===========
              Now try to boot the system only with power supply, motherboard and cpu connected (no memory)
              Result:
              Does the board issue any beeps?

               

              Step B:
              ===========
              Put one memory module on the board on the slot dimm 0
              Result:

               

              Step C:
              ===========
              Switch the bios jumper configuration of the board to the configuration mode
              Switch on the system
              Result:

               

              Once i have these information, i will try to assist you further.

               

              Kind Regards,
              Aryan.

              • 4. Re: DP45SG;  failed BIOS upgrade
                mato

                Hi again,

                 

                Thanks for a quick response. Unfortunately, I cannot answer all the questions any more - I did RMA it.But maybe somebody else has a same problem, so this still might help.

                 

                 

                Did the system worked fine before?

                I didn't notice any problems for a short time of period I had it. The start was followed by two beeps - one high beep, low beep after a second or two.

                 

                What is the AA number of the motherboard?

                Sorry, I can't tell you now. S/N # was  001CC08F8B91 though

                 

                What is the SL number of the CPU that you are using?

                CPU SL code: SLB9C , intel xeon E3110

                 

                What is the model of the memory that you are using?

                kingston: KVR1333D3N9K2/4G,  all slots used

                 

                 

                What is the model of the GFX card?

                Well, the board was inteded to be used in fileserver, so actually PCI S3+ 2MB . I was actually going to use this board without a GFX card.

                I did borrowed a PCIe GFX - just to test it the old card was an issue - same results.

                 

                 

                I did run some test of my own so I can actually answer to some of the steps you mentioned.

                 

                 

                STEP A: didn't try this

                 

                STEP B: no beep at all, no output on screen ..

                 

                STEP C: same as step B

                 

                The board actually behaved the same way regardless what was connected to it ( well, I didn't try to power it on without a CPU or memory).

                 

                When I powered it on i got no beeps at all, the system turned off itself after 5 sec and then powered on after one sec or two.  The LED on USB didn't light when I put it in USB slot (tried all of them).

                 

                 

                I know that this board is maybe not the best choice for an entry-class server, but due to its price wasn't bad either.

                 

                Aryan, thanks for a quick response and help - I do appreciate it.

                 

                Regards,

                Mato

                • 5. Re: DP45SG;  failed BIOS upgrade
                  mato

                  just to finish this thread - RMA was successfull - I got a new board.

                   

                  update:  i was trying to update BIOS again using USB stick, same procedure as I used last time ( flashing BIOS from dos prompt), using:

                   

                  IFLASH2.exe /pf SG0109.bio

                   

                  again, i lost the video output immediately ..  usb stick was flashing though .. it took about 4-5 minutes but BIOS got updated ..

                  i'm ashamed to admit that it might be that i turned off the computer too soon and made it impossible even to recover from

                   

                   

                  m