3 Replies Latest reply on Sep 14, 2012 4:15 PM by Gareth

    330 series problem after sleep in hp notebook

    vigs

      hi,i have second time this week after i close the lid of my hp notebook black screen with 3 options to boot the os : safe mode,safe mode with networing and just boot normaly,in power setting is allready set up that after i close the lid notebook need to go to sleep,but after i open the lid i get a black screen with 3 options for boot and message that computer wasnt properly shut down,im using i7 cpu,8gb of ram,and my primary os is installed into ssd and other hard drive is for back up,also hibernation is off and im using the latest intel ssd toolbox 3.0.3,can anyone tell me how can i fix and also this screen shot of event viever its mark like critical error

       

      -System

       

      -Provider
      [ Name] Microsoft-Windows-Kernel-Power
      [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

       

      EventID41
      Version2
      Level1
      Task63
      Opcode0
      Keywords0x8000000000000002
      -TimeCreated

       

      [ SystemTime] 2012-09-09T17:52:48.465603400Z
      EventRecordID8425
      Correlation
      -Execution

       

      [ ProcessID] 4
      [ ThreadID] 8
      ChannelSystem
      Computeri-igor-PC
      -Security

       

      [ UserID] S-1-5-18
      -EventData

       

      BugcheckCode159
      BugcheckParameter10x3
      BugcheckParameter20xfffffa80075e9060
      BugcheckParameter30xfffff80004d713d8
      BugcheckParameter40xfffffa80075257c0
      SleepInProgresstrue
      PowerButtonTimestamp0

       

       

       

      critical.jpg

        • 1. Re: 330 series problem after sleep in hp notebook
          mutex

          I hear this kind of problem with SSDs all the time.  What I can't figure out is why people don't just go into power management and disable sleep mode.  It reminds me of the old joke...A guy goes into a doctor and says 'Doc, it hurts when I do this' and the doctor says 'Don't do that'.

          • 2. Re: 330 series problem after sleep in hp notebook
            Jason

            What model number and firmware version is your SSD?

             

            What is the setting in ACPI for when you close the lid - hibernate, or sleep?

            • 3. Re: 330 series problem after sleep in hp notebook
              Gareth

              Mine is an Intel 120Gb 330 with the 300i firmware. I bought a brand new HP Pavilion G6 laptop a few weeks ago. I used it as-is for a week, then upgraded the RAM (to 8Gb) and put in a 120Gb 330 SSD last week, and installed a fresh copy of Windows 7 64-bit.

               

              Last night I accidently left the laptop on with it unplugged, and it went into sleep mode.

               

              When I moved the touchpad this morning the screen came back to life, I clicked my user icon to have the machine log back in, but it then immediately blue-screened.

               

               

              - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

               

               

              - <System>

               

               

              <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

               

               

              <EventID>41</EventID>

               

               

              <Version>2</Version>

               

               

              <Level>1</Level>

               

               

              <Task>63</Task>

               

               

              <Opcode>0</Opcode>

               

               

              <Keywords>0x8000000000000002</Keywords>

               

               

              <TimeCreated SystemTime="2012-09-14T21:42:50.465603400Z" />

               

               

              <EventRecordID>2779</EventRecordID>

               

               

              <Correlation />

               

               

              <Execution ProcessID="4" ThreadID="8" />

               

               

              <Channel>System</Channel>

               

               

              <Computer>Gareth-HP</Computer>

               

               

              <Security UserID="S-1-5-18" />

               

              </System>

               

              - <EventData>

               

               

              <Data Name="BugcheckCode">244</Data>

               

               

              <Data Name="BugcheckParameter1">0x3</Data>

               

               

              <Data Name="BugcheckParameter2">0xfffffa8008609920</Data>

               

               

              <Data Name="BugcheckParameter3">0xfffffa8008609c00</Data>

               

               

              <Data Name="BugcheckParameter4">0xfffff80002d83510</Data>

               

               

              <Data Name="SleepInProgress">true</Data>

               

               

              <Data Name="PowerButtonTimestamp">0</Data>

               

              </EventData>

              </Event>

               

               

               

               

              - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

               

               

              - <System>

               

               

              <Provider Name="EventLog" />

               

               

              <EventID Qualifiers="32768">6008</EventID>

               

               

              <Level>2</Level>

               

               

              <Task>0</Task>

               

               

              <Keywords>0x80000000000000</Keywords>

               

               

              <TimeCreated SystemTime="2012-09-14T21:42:56.000000000Z" />

               

               

              <EventRecordID>2775</EventRecordID>

               

               

              <Channel>System</Channel>

               

               

              <Computer>Gareth-HP</Computer>

               

               

              <Security />

               

              </System>

               

              - <EventData>

               

               

              <Data>3:39:06 AM</Data>

               

               

              <Data>15/09/2012</Data>

               

               

              <Data />

               

               

              <Data />

               

               

              <Data>20492</Data>

               

               

              <Data />

               

               

              <Data />

               

               

              <Binary>DC07090006000F000300270006006401DC07090005000E001100270006006401080700003C000000010000000807000000000000580200000100000000000000</Binary>

               

              </EventData>

              </Event>