Processors
Intel® Processors, Tools, and Utilities
14510 Discussions

A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

idata
Employee
7,279 Views

 

I'm using an Intel Core i7-2600K CPU 3.40 GHz. In my 64 bit Windows 7 Pro Device Manager, I've got a bunch of warning messages.

Each of the processors' General [Device Status] is "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)".

I've searched online for an updated driver, but always the message "The best driver software for your device is already installed".

The computer seems to be working ok. But I'm wondering if something's not right.

I'm not sure if this is related or not, but I've got a USB Mass Storage Device that won't start frequently. When I run the Microsoft FixIt for the problem, Microsoft FixIt says the processor is not right (I've lost that message right now).

Any help on this greatly appreciated.

0 Kudos
3 Replies
Adolfo_S_Intel2
Employee
5,539 Views

Intel processors are software and drivers independent, so the processor itself does not require any driver.

In this particular case I would suggest running the Intel® Processor Identification Utility to determine if the processor is being properly recognized by the system.

You can download the Intel® Processor Identification Utility at:

http://www.intel.com/support/processors/tools/piu/ http://www.intel.com/support/processors/tools/piu/

Also I would suggest running the Intel Processor Diagnostic Tool to determine if the processor has any issue:

http://www.intel.com/support/processors/sb/CS-031726.htm http://www.intel.com/support/processors/sb/CS-031726.htm

This behavior that you are describing seems to be operating system related, so if the Intel® Processor Identification Utility and the processor diagnostic tool do not report any issue, a clean installation of the operating system would be a good idea.

0 Kudos
idata
Employee
5,539 Views

Hello,

I have the same problems, however I have run both tools and everything comes out fine with no errors. I am not having an operational issue with my desktop, I just see the same picture as the user who started the question, when I open my device manager and select the cpu.

Thanks,

Peter

0 Kudos
CYask
Beginner
5,539 Views

I had the same issue today on my i3-6100T. I found the solution here: https://forum.acronis.com/forum/acronis-true-image-2018-forum/driver-service-device-has-been-disabled-alternate-driver-may-be-providing-functionality-code-32#comment-525534

 

In short: Just right click the processor, go to update driver, choose Browse my computer, on the next screen choose No Let Me Choose the Driver, pick processor instead of Intel processor. Worked like a charm for me.

0 Kudos
Reply