Star Wars KotOR I&II with Intel HD Graphics (Core i5/i7)

idata · ‎08-25-2012

Hi All,

Since Kotor and Kotor II have come to steam some issues have arisen. One big one being that neither games work on my 2500K's graphics and I'm not the only one experiencing this. The problem is that the games will run, play the intro movies, briefly show a blank black screen, before crashing with a "kotor/kotor2 has stopped working" message. The fault module is always the intel graphics driver dll. I have played these games in the past on extremely old intel graphics chipsets from the pentium 4 era. The fact that they don't work on my 2500K's graphics is quite sad.

Here's the details of what happens.

Kotor I:

Problem signature:

Problem Event Name: APPCRASH

Application Name: swkotor.exe

Application Version: 1.0.3.0

Application Timestamp: 00000000

Fault Module Name: ig4icd32.dll

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 4fba7fae

Exception Code: c0000005

Exception Offset: 0074ec29

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 3081

Additional Information 1: be9b

Additional Information 2: be9bf493184e8a1cc6dbc11c84c53984

Additional Information 3: a099

Additional Information 4: a0997196efb56d84f9f4ce5a43974546

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Kotor II:

Problem signature:

Problem Event Name: APPCRASH

Application Name: swkotor2.exe

Application Version: 2.2.0.0

Application Timestamp: 4226a88a

Fault Module Name: ig4icd32.dll

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 4fba7fae

Exception Code: c0000005

Exception Offset: 0074ec29

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 3081

Additional Information 1: 7456

Additional Information 2: 745613ab99b452a52bfaab804110fcc1

Additional Information 3: 15b1

Additional Information 4: 15b104ca112f131f13e1e12c03b30f94

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Can we get this fixed?

Allan_J_Intel1 · ‎08-28-2012

hi,

Can you reply back with answers to the following questions?

What is the graphics driver version you are currently using on this computer?

Have you tested the latest version?

Operating system version?

There is a new driver available for your graphics controller; it was developed for win8 but works on win7 as well.

See here:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Processor+graphics&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000 http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Processor+graphics&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000

Allan

idata · ‎08-28-2012

I had used the latest version and previous version as suggested by someone on the Steam forums. Neither worked.

OS is windows 7 x64 ultimate.

I'll try that Win8 driver when I have a chance. I have my dedicated card back now though.

idata · ‎11-01-2012

Hello there,

I've got the same problem to run those games.

Kotor 2's error:

Problem signature:

Problem Event Name: APPCRASH

Application Name: swkotor2.exe

Application Version: 2.2.0.0

Application Timestamp: 4226a88a

Fault Module Name: ig4icd32.dll

Fault Module Version: 9.17.10.2867

Fault Module Timestamp: 50634fef

Exception Code: c0000005

Exception Offset: 0059e232

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 4108

Additional Information 1: 7456

Additional Information 2: 745613ab99b452a52bfaab804110fcc1

Additional Information 3: 15b1

Additional Information 4: 15b104ca112f131f13e1e12c03b30f94

idata · ‎04-21-2013

Same problem here. I've got an Intel Core i3 2350M based laptop (HD 3000 graphics) and cannot run these games. I've heard that HD 4000 got a driver update with this problem fixed, but with the latest HD 3000 driver (version 9.17.10.3062) games still crash... Although the release dates are the same for both drivers and the only difference is version number (15.31.3.64.3071 for HD 4000).

idata · ‎11-02-2012

disable fullscreen in the swkotor2.ini and see if that helps

idata · ‎11-06-2012

tried still the same error.

idata · ‎11-07-2012

Did you actually get to windowed mode or did it still start at fullscreen? I have the same problem with the integrated GPU and I get past the black screen in windowed, only problem is I can only get windowed to activate once per reinstall (of kotor 1 or 2). I spent some time looking around and several forums have discussed this (regarding all versions: retail cd, steam and "best of pc" edition) where the intel driver is concerned I found no solutions. As the HD3000 performance is crap in 1920x1200 and I need the game to start in fullscreen in order to get my discrete GPU running through lucid I have abandoned this.

MEA1 · ‎04-21-2013

Same problem here but with Oddworld - Stranger's Wrath HD (Intel HD 3000) - (Driver v9.17.10.3062) Win7 x64

Faulting application name: stranger.exe, version: 1.0.0.5, time stamp: 0x508ec117

Faulting module name: ig4icd32.dll, version: 9.17.10.2884, time stamp: 0x513a99d5

Exception code: 0xc0000005

Fault offset: 0x000011d9

Faulting process id: 0x16a4

Faulting application start time: 0x01ce3ea24357278b

Faulting application path: C:\GOG Games\Oddworld - Strangers Wrath\bin\stranger.exe

Faulting module path: C:\Windows\system32\ig4icd32.dll

Report Id: 899ad528-aa95-11e2-9138-5c9ad85a14ad

Allan_J_Intel1 · ‎04-22-2013

Your issue has been escalated to our research department; I will post some updates about this matter.

NICHOLAS_F_Intel · ‎04-22-2013

@iyappi: The 3062 driver is worlds different from the 3071, so it is not just a numbering difference. That being said, the issue was supposed to be resolved in both drivers. Are you unable to run either KoToR 1 & 2, or just one of them? Can you test out the OEM provided Intel® Graphics display driver, and let me know if the issue still occurs with it (as well as the version/date of the OEM driver)? Additionally, can you provide a copy of your dxdiag? (Start -> Run -> dxdiag -> Save All Information).

@medo3000: The report you provided mentioned you were using the .2884 driver, not the 3062. Try completely uninstalling your graphics driver (deleting all related files if prompted), and re-installing the latest (.3062) driver, and let me know if the issue still occurs? Also, please provide a copy of your dxdiag (Start -> Run -> dxdiag -> Save All Information).

Thanks,

-Nic

MEA1 · ‎04-23-2013

@ allan_intel: Thank you for your reply.

@nic : Thank you too. I always do a clean install and i'm sure that the problem is the driver itself because i download the zip version of the driver and it contains version 9.17.10.2884 of (ig4icd32.dll) in the driver package. It looks like driver v9.17.10.3062 is packed with wrong dll version.

and here is my dxdiag :

------------------

System Information

------------------

Time of this report: 4/23/2013, 15:59:38

Machine name: MD-PC

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)

Language: English (Regional Setting: English)

System Manufacturer: FUJITSU

System Model: LIFEBOOK AH531/GFO

BIOS: Default System BIOS

Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (4 CPUs), ~2.4GHz

Memory: 8192MB RAM

Available OS Memory: 8104MB RAM

Page File: 2168MB used, 14038MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 3000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_15EA10CF&REV_09

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: SEC5641

Native Mode: 1366 x 768(p) (59.998Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.3062 (English)

Driver Version: 9.17.10.3062

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 3/8/2013 19:10:18, 12615680 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4256-11CF-8978-E035B7C2C435}

Vendor ID: 0x8086

Device ID: 0x0116

SubSys ID: 0x15EA10CF

Revision ID: 0x0009

Driver Strong Name: oem2.inf:Intel.Mfg.NTamd64:iSNBM0:9.17.10.3062:pci\ven_8086&dev_0116

Rank Of Driver: 00E02001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YU...

MEA1 · ‎05-24-2013

Any Good News ?

NICHOLAS_F_Intel · ‎05-28-2013

Hi medo3000,

The issue has been forwarded off to the appropriate folks to take a look at. I'll let you know if/when there is news.

Thanks,

-Nic

MEA1 · ‎05-29-2013

Thank you nic

BTrea · ‎07-15-2013

After trying many fixes I resolved the kotor 2 issue by installing the international version of the 1.0b patch from lucasarts. http://www.lucasarts.com/support/update/kotor2int.html LucasArts.com | Star Wars Knights of the Old Republic II: The Sith Lords

Hope this helps others as I spent WAY more time chasing wild geese before finding this.