Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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I get an error when I try to run my new game. Error="Depth 24 bit textures not supported"

idata
Employee
1,427 Views

Is there a way to go around this? Game is War Thunder (Closed Beta).

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Allan_J_Intel1
Employee
552 Views

Hi there!

What is your graphics controller model?

 

Graphics driver version?

operating system version?

Thanks

Allan.

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idata
Employee
552 Views

What is your graphics controller model?

 

Graphics driver version?

operating system version?

[Display]

System Information

Item Value

Name Mobile Intel(R) 4 Series Express Chipset Family

PNP Device ID PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&10

Adapter Type Mobile Intel(R) 4 Series Express Chipset Family, Intel Corporation compatible

Adapter Description Mobile Intel(R) 4 Series Express Chipset Family

Adapter RAM 1.26 GB (1,354,950,656 bytes)

Installed Drivers igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

Driver Version 8.15.10.1994

INF File oem9.inf (iCNT0 section)

Color Planes Not Available

Color Table Entries 4294967296

Resolution 1366 x 768 x 59 hertz

Bits/Pixel 32

Memory Address 0xF6C00000-0xF6FFFFFF Memory Address 0xE0000000-0xEFFFFFFF

I/O Port 0x0000EFE8-0x0000EFEF

IRQ Channel IRQ 4294967294

I/O Port 0x000003B0-0x000003BB

I/O Port 0x000003C0-0x000003DF

Memory Address 0xA0000-0xBFFFF

Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.1994, 7.03 MB (7,370,304 bytes), 7/29/201 0 05:00)

Name Mobile Intel(R) 4 Series Express Chipset Family

PNP Device ID PCI\VEN_8086&DEV_2A43&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&11

Adapter Type Not Available,

Intel Corporation compatible Adapter Description Mobile Intel(R) 4 Series Express Chipset Family

Adapter RAM Not Available

Installed Drivers igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

Driver Version 8.15.10.1994

INF File oem9.inf (iCNT1 section)

Color Planes Not Available

Color Table Entries Not Available

Resolution Not Available

Bits/Pixel Not Available

Memory Address 0xF6B00000-0xF6BFFFFF

Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.1994, 7.03 MB (7,370,304 bytes), 7/29/201 0 05:00)

[OS]

Windows 7 Home Premium

Version: 6.1.7601 SP 1

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