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We recommend updating your motherboard BIOS to the latest version available and using the latest drivers from our website instead of the cd:
Latest LAN drivers can be found here:
Ensure you are following a clean installation of the Operating System using the latest drivers from our website and if the issue persists contact our support for motherboard replacement:
Thank you, yes. It turns out my ISP gave me a gray cable with a blue covering on the last 2-3 inches of each end. But there were only 4 conductors. Another message board said this 4-wire cable was used by an old networking standard.
When I switched to an 8-wire ethernet cable, everything came alive. The disc that came with the motherboard ("autorun" or "setup" or "EIProcesscaller.exe") locked up Windows 7. So I downloaded the drivers to a USB stick as you advised, and now I've got a great system! (Fractal Design Arc Midi mid-tower looks great to me!)
Maybe I'll try Linux later. Thanks!