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Driver suggestion?

idata
Employee
1,946 Views

I have the Intel(R) Graphics Family driver, I do a bit of gaming and I know HP computers aren't the best, and I kind of regret buying this computer, so I'm stuck with the driver. I was wondering if there are any updates or if there are any other drivers or graphic cards that are better than the driver I am currently using. Here's an image of my specs. I'm posting here because the download utility that automatically checks if there's an update is "unavailable"

[IMG]http://i45.tinypic.com/mcudyr.png[/IMG] http://i45.tinypic.com/mcudyr.png[/IMG]

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1 Solution
ROBERT_U_Intel
Employee
478 Views

I think what is going on is you have an OEM specific driver installed on your system that is blocking installing the Intel HD Graphics generic driver. There is a way to install the generic driver and overwrite the OEM installed driver however, you must be warned that you will loose any OEM customizations HP made to the driver specific to your system.

If you want to try the generic driver, follow these steps:

1. Download the latest graphics driver for your system is can be downloaded http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21431&lang=eng&OSVersion=Windows%207%20Enterprise%2C%2064-bit%20version*&DownloadType=Drivers%20 here.

 

2. Extract win7_64-152612.zip to a folder on your desktop.

3. Open Control Panel

4. Open Device Manager

5. Double click on Display Adapters

6. Double click on Intel HD Graphics Family

7. Click on Driver tab

8. Click on Update Driver button

9. Click on "Browse my computer for driver software" option

10. Click on "Let me pick from a list of device drivers on my computer" option

11. Click on Have Disk button

12. On the Install From Disk dialog, click Browse

13. In the Locate File dialog, navigate to the folder you extracted the driver to in step 2 above.

14. When you have navigated to that folder, navigate to the Graphics sub-folder

15. In the Graphics sub-folder, you will see the file "igdlh64.inf", double click this file

16. You will then be back at the "Install From Disk" dialog, click OK

17. You will then be back at the "Update Driver Software" dialog, click Next

18. The driver installer will now start, wait for it to complete

19. When the process has completed, close the open Device Manager dialogs and you will be asked to reboot.

20. Reboot and you should be updated.

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3 Replies
ROBERT_U_Intel
Employee
479 Views

I think what is going on is you have an OEM specific driver installed on your system that is blocking installing the Intel HD Graphics generic driver. There is a way to install the generic driver and overwrite the OEM installed driver however, you must be warned that you will loose any OEM customizations HP made to the driver specific to your system.

If you want to try the generic driver, follow these steps:

1. Download the latest graphics driver for your system is can be downloaded http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21431&lang=eng&OSVersion=Windows%207%20Enterprise%2C%2064-bit%20version*&DownloadType=Drivers%20 here.

 

2. Extract win7_64-152612.zip to a folder on your desktop.

3. Open Control Panel

4. Open Device Manager

5. Double click on Display Adapters

6. Double click on Intel HD Graphics Family

7. Click on Driver tab

8. Click on Update Driver button

9. Click on "Browse my computer for driver software" option

10. Click on "Let me pick from a list of device drivers on my computer" option

11. Click on Have Disk button

12. On the Install From Disk dialog, click Browse

13. In the Locate File dialog, navigate to the folder you extracted the driver to in step 2 above.

14. When you have navigated to that folder, navigate to the Graphics sub-folder

15. In the Graphics sub-folder, you will see the file "igdlh64.inf", double click this file

16. You will then be back at the "Install From Disk" dialog, click OK

17. You will then be back at the "Update Driver Software" dialog, click Next

18. The driver installer will now start, wait for it to complete

19. When the process has completed, close the open Device Manager dialogs and you will be asked to reboot.

20. Reboot and you should be updated.

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MSchm21
Valued Contributor I
478 Views

2622 is an old version for this CPU. That's a Sandy Bridge based Pentium model and therefore the 2761 driver should work.

ROBERT_U_Intel
Employee
478 Views

Good call Yups, links changed.

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