4 Replies Latest reply on Jan 21, 2013 10:42 AM by dusanh

    Intel 6230 driver 15.2.0.19 test

    dusanh

      Hi there,

      Is there a changelog  published for Intel 6230 Centrino Wi-Fi card drivers anywhere ?  Thank you

       

      I have DELL XPS 502X running Win7 Ultimate 64bit (with the latest updates) and Intel 6230 Centrino Wi-Fi card (HW 2.1.213) and since I bought this laptop in January I always had a problem with Wi-Fi connection to my Billion 7800 N+router or Thomson TG 585 v7.

       

      Intel 6230 network adapter would not connect to my Router for first 5-15min at start up or from sleep. I’ve goggled the problem and been to all forums I could find on the first 5 Google pages and tried all suggestions for past 6 months (e.g. changed all settings in the network adapter properties…bands, modes, power settings in Windows and Network adapter…). Sometimes it looked as if connection was established quicker, but the behaviour was never consistent after start-up/resume from sleep.

      Windows System Event logs were reporting several Event ID 5002, 5005 errors every seconds coming from NETwNx64 service. It looked as if the driver could not enable TCP/IP NetBIOS Helper service and/or Computer Browser service. And when it finally did after 5-15min, all was working OK. Even if I started them (which they are set to start Automatic by default anyway) 6230 Network adapter would not connect.

       

      I was surprised to see, finally, improvement in 15.2.0.19 driver… what a change that is, but still a few issues… I was thinking of returning my laptop back to DELL to get me a new Wi-Fi, but now I may just wait.
      First change I noticed in the properties page of Intel 6230 adapter, there are 2 advanced tabs. Not sure what they are for, but the additional tab just describes what all the settings are, maybe developers forgot to remove the old Advanced tab?

      Where can I see improvement? Every time there adapter is disconnected from Wi-Fi or disabled, TCP/IP NetBIOS Helper service and sometimes Computer Browser service are being forcibly closed and then started when you try to connect to the Router or just enable the Wi-Fi adapter, however in many cases TCP/IP NetBIOS is not started unless I hit “Diagnose Connection Problem” button  in IE and all is working OK.

      However, there is one new problem introduced. Any changes to Intel 6230 adapter properties settings will result in Application Error with details below.

       

       

      Faulting application name: rundll32.exe_devmgr.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0

      Faulting module name: Netwcw00.dll_unloaded, version: 0.0.0.0, time stamp: 0x4f3e8f52

      Exception code: 0xc0000005

      Fault offset: 0x0000000010041f30

      Faulting process id: 0xb34

      Faulting application start time: 0x01cd6abb8f89f145

      Faulting application path: C:\Windows\System32\rundll32.exe

      Faulting module path: Netwcw00.dll

      Report Id: d4e4acc7-d6ae-11e1-b6c6-88532e930304

      Fault bucket ,type 0

      Event Name: BEX64

      Response: Not available

      Cab Id: 0

       

      Problem signature:

        Problem Event Name:                        BEX64

        Application Name:                             rundll32.exe_devmgr.dll

        Application Version:                           6.1.7600.16385

        Application Timestamp:                     4a5bc9e0

        Fault Module Name:                          Netwcw00.dll_unloaded

        Fault Module Version:                        0.0.0.0

        Fault Module Timestamp:                  4f3e8f52

        Exception Offset:                                0000000010041f30

        Exception Code:                                  c0000005

        Exception Data:                                   0000000000000008

        OS Version:                                          6.1.7601.2.1.0.256.1

        Locale ID:                                             2057

        Additional Information 1:                  6902

        Additional Information 2:                  69021b74a21877f6f8a9a22d1c4c5306

        Additional Information 3:                  fdb3

        Additional Information 4:                  fdb3946538085a1271930aca17c8c18a

       

      Version=1

      EventType=BEX64

      EventTime=129877318192391335

      ReportType=2

      Consent=1

      ReportIdentifier=d4e4acc8-d6ae-11e1-b6c6-88532e930304

      IntegratorReportIdentifier=d4e4acc7-d6ae-11e1-b6c6-88532e930304

      Response.type=4

      Sig[0].Name=Application Name

      Sig[0].Value=rundll32.exe_devmgr.dll

      Sig[1].Name=Application Version

      Sig[1].Value=6.1.7600.16385

      Sig[2].Name=Application Timestamp

      Sig[2].Value=4a5bc9e0

      Sig[3].Name=Fault Module Name

      Sig[3].Value=Netwcw00.dll_unloaded

      Sig[4].Name=Fault Module Version

      Sig[4].Value=0.0.0.0

      Sig[5].Name=Fault Module Timestamp

      Sig[5].Value=4f3e8f52

      Sig[6].Name=Exception Offset

      Sig[6].Value=0000000010041f30

      Sig[7].Name=Exception Code

      Sig[7].Value=c0000005

      Sig[8].Name=Exception Data

      Sig[8].Value=0000000000000008

      DynamicSig[1].Name=OS Version

      DynamicSig[1].Value=6.1.7601.2.1.0.256.1

      DynamicSig[2].Name=Locale ID

      DynamicSig[2].Value=2057

      DynamicSig[22].Name=Additional Information 1

      DynamicSig[22].Value=6902

      DynamicSig[23].Name=Additional Information 2

      DynamicSig[23].Value=69021b74a21877f6f8a9a22d1c4c5306

      DynamicSig[24].Name=Additional Information 3

      DynamicSig[24].Value=fdb3

      DynamicSig[25].Name=Additional Information 4

      DynamicSig[25].Value=fdb3946538085a1271930aca17c8c18a

      UI[2]=C:\Windows\System32\rundll32.exe

      UI[3]=Device Manager MMC Snapinhas stopped working

      UI[4]=Windows can check online for a solution to the problem the next time you go online.

      UI[5]=Check online for a solution and close the program

      UI[6]=Check online for a solution later and close the program

      UI[7]=Close the program

      LoadedModule[0]=C:\Windows\System32\rundll32.exe

      LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

      LoadedModule[2]=C:\Windows\system32\kernel32.dll

      LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll

      LoadedModule[4]=C:\Windows\system32\USER32.dll

      LoadedModule[5]=C:\Windows\system32\GDI32.dll

      LoadedModule[6]=C:\Windows\system32\LPK.dll

      LoadedModule[7]=C:\Windows\system32\USP10.dll

      LoadedModule[8]=C:\Windows\system32\msvcrt.dll

      LoadedModule[9]=C:\Windows\system32\imagehlp.dll

      LoadedModule[10]=C:\Windows\system32\ADVAPI32.dll

      LoadedModule[11]=C:\Windows\SYSTEM32\sechost.dll

      LoadedModule[12]=C:\Windows\system32\RPCRT4.dll

      LoadedModule[13]=C:\Windows\system32\IMM32.DLL

      LoadedModule[14]=C:\Windows\system32\MSCTF.dll

      LoadedModule[15]=C:\Windows\system32\nvinitx.dll

      LoadedModule[16]=C:\Windows\system32\ole32.dll

      LoadedModule[17]=C:\Windows\system32\SETUPAPI.dll

      LoadedModule[18]=C:\Windows\system32\CFGMGR32.dll

      LoadedModule[19]=C:\Windows\system32\OLEAUT32.dll

      LoadedModule[20]=C:\Windows\system32\DEVOBJ.dll

      LoadedModule[21]=C:\Windows\System32\devrtl.DLL

      LoadedModule[22]=C:\Windows\System32\UxTheme.dll

      LoadedModule[23]=C:\Windows\system32\SHLWAPI.dll

      LoadedModule[24]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\Comctl32.dll

      LoadedModule[25]=C:\Windows\System32\dwmapi.dll

      LoadedModule[26]=C:\Windows\system32\NSI.dll

      LoadedModule[27]=C:\Windows\system32\IPHLPAPI.DLL

      LoadedModule[28]=C:\Windows\system32\WINNSI.DLL

      LoadedModule[29]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_a4d6a923711520a9\COMCTL32.dll

      LoadedModule[30]=C:\Windows\System32\wlanapi.dll

      LoadedModule[31]=C:\Windows\System32\wlanutil.dll

      LoadedModule[32]=C:\Windows\System32\CRYPTBASE.dll

      LoadedModule[33]=C:\Windows\system32\CLBCatQ.DLL

      LoadedModule[34]=C:\Windows\system32\wbem\wbemprox.dll

      LoadedModule[35]=C:\Windows\system32\wbemcomn.dll

      LoadedModule[36]=C:\Windows\system32\WS2_32.dll

      LoadedModule[37]=C:\Windows\System32\CRYPTSP.dll

      LoadedModule[38]=C:\Windows\system32\rsaenh.dll

      LoadedModule[39]=C:\Windows\System32\RpcRtRemote.dll

      LoadedModule[40]=C:\Windows\system32\wbem\wbemsvc.dll

      LoadedModule[41]=C:\Windows\system32\wbem\fastprox.dll

      LoadedModule[42]=C:\Windows\system32\NTDSAPI.dll

      LoadedModule[43]=C:\Windows\System32\dhcpcsvc.DLL

      LoadedModule[44]=C:\Windows\system32\WINTRUST.dll

      LoadedModule[45]=C:\Windows\system32\CRYPT32.dll

      LoadedModule[46]=C:\Windows\system32\MSASN1.dll

      FriendlyEventName=Stopped working

      ConsentKey=BEX64

      AppName=Device Manager MMC Snapin

      AppPath=C:\Windows\System32\rundll32.exe

       

      Details about network adapter diagnosis:

       

      Network adapter Wireless Network Connection driver information:

       

         Description . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230

         Manufacturer  . . . . . . . . . : Intel Corporation

         Provider  . . . . . . . . . . . : Intel

         Version   . . . . . . . . . . . : 15.1.1.1

         Inf File Name . . . . . . . . . : C:\Windows\INF\oem3.inf

         Inf File Date . . . . . . . . . : 12 March 2012  19:49:02

         Section Name  . . . . . . . . . : Install_MPCIEX_Dell_6230_AGN_2x2_HMC_WIN7_64_MOW

         Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0091&subsys_52218086

         Instance Status Flags . . . . . : 0x180200a

         Device Manager Status Code  . . : 0

        IfType  . . . . . . . . . . . . : 71

         Physical Media Type . . . . . . : 1

        • 1. Re: Intel 6230 driver 15.2.0.19 test
          varava

          You mentioned that you installed version 15.2.0.19 which was released by Intel on 07/20/2012 but at the end of your message under network adapter diagnosis shows driver version 15.1.1.1, which was released in Mar 2012. I am confused about it.

           

          I am also having the same delayed connection problem after wake up from sleep mode with my current driver from Dell released in Dec 2011. I tried the 15.1.1.1 from Intel website but it did not fix the issue. So how is the new driver version 15.2.0.19 working for you?

          • 2. Re: Intel 6230 driver 15.2.0.19 test
            dusanh

            hi Venkat,

             

            I also found it strange that the details about network adapter diagnosis said 15.1.1.1 was installed, but the drivers files were definitely installed and on its place. I even unpacked the executable and extracted all the files from the installer and uninstalled the old drivers and installed new drivers a few times.

            However, I was too excited about 15.2.0.19 driver (if it is correctly installed of course). I does seems to be connect faster, but I still see the same problem.

            From your other post I see you have tried to contact DELL, have you managed to resolve it with DELL or with new drivers in the end ?

             

            Regards

            Dusan

            • 3. Re: Intel 6230 driver 15.2.0.19 test
              dusanh

              I spent some time yesterday playing with the drivers and noticed, that although the Diagnostic software reports about the Driver information being 15.1.1.1, this is because it looks into C:\Windows\INF\oem3.inf  rather than C:\Windows\INF\oem32.inf, but both files apart from HongKong localization and Driver version are identical, so  I don't think it is important.

              I had 15.1.1.1 driver and upgraded to 15.2.0.19 which I can confirm by checking the WiFi 6230 Driver's property page. Windows keeps both drivers in INF folder as a backup so I can rollback if needed.

               

              The other observation is I no longer get above error and don't see the 2nd Advance tab (the one that had descriptions for each feature)

               

              Yet, still connecting takes minutes after reboot of from sleep. I can't believe DELL / Intel doesn't have solution for it. I would be interested to know if there is anybody with the same DELL XPS L502X machine and the same WiFi card  and doesn't have this problem.

               

               

               

              • 4. Re: Intel 6230 driver 15.2.0.19 test
                dusanh

                I installed Windows8 and the same problem with WIFI association from restart/sleep. The Intel WIFI Event logs captured the following error numerous times before I got associated to WIFI.

                 

                18,S24EvMon,01/16/2013 22:46:14,Success,Driver,SYSTEM,RxAssocResp 00:04:ed:26:c8:c4 13 -33

                19,S24EvMon,01/16/2013 22:46:14,Success,Driver,SYSTEM,RxAuthSuccess 00:04:ed:26:c8:c4 13

                20,S24EvMon,01/16/2013 22:46:14,Information,Driver,SYSTEM,ATC 00:04:ed:26:c8:c4 DH-WIFI 13 RSSI=-33

                21,S24EvMon,01/16/2013 22:46:14,Information,Driver,SYSTEM,AddToExclude 00:04:ed:26:c8:c4 DH-WIFI 13 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE

                 

                Just before my 1 year support ended I decided to contact DELL and I am glad I did. The DELL support is great. After initial troubleshooting where the problem was reproduced on fully restored machine they sent me a new card.

                After inserting new card I instantly got connected (always on first try) on Win7 Home, Windows7 Ultimate, Win8, no above errors anymore neither Windows System Event ID 5002, 5005 errors from NETwNx64 service.  I didn't need to change any settings.

                 

                I wish I contacted DELL a year ago. Problem SOLVED.

                 

                 

                Model: 62230ANHMW

                New card:

                CN: 0XXG96-36214-2BA-0788-A02

                TA: E97664-009

                 

                 

                Old card:

                  CN: 0XXG96-36214-1BT-005A--A02

                  TA: E97664-006