1 Reply Latest reply on Jul 25, 2012 8:26 AM by Adolfo_Intel

    Trying to have i5 processor replaced but missing inner box!


      Hey everyone. I bought several components to build my first PC and I bought the Intel Core i5 processor. It didn't work in my system for some reason so I believe it was DOA. I bought it from Newegg. They said I could send it back as long as I had everything it came with. Unfortunately, I'm missing the inner boxing where you store the actual chip! Is there any way Intel could ship me this an old box or just the inner box? I will pay for the shipping. This is just very stressful that I'll be out a lot of money because I lost the inner box. Thanks.





      Here is a photo: http://img507.imageshack.us/img507/4585/boxvq.gif
      I'm not sure what to do from here. I could send it to them packed up in something else but the person on LiveChat assured me it would be denied if I didn't have that inner cardboard box.