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He was talking nonsense. Even the product page mentions Sandy Bridge specifically, and Newegg users mention it numerous times. 1.5V DDR3 1600 (PC3 12800) is exactly what you do want, and with XMP enabled in the BIOS, it'll run at 1600MHz, which is perfectly common (you can choose to run it at 1333 if you like). Your stickler rep likely realized that the CPU technically only lists 1333 in the spec, but that's not meaningful. It works fine, and if I had to guess, I'd say that's the way most people with SB run.
That's what I thought...but it was upsetting when he started with the "we don't support non-compatible hardware" nonsense...