1 Reply Latest reply on Oct 17, 2012 7:36 PM by pjjoe

    BSOD points to iusbhxc.sys file

    erez

      hey, i have already requested assistance with this issue over several forums, iv aquired a new pc, installed windows 7 and several applications, on first day and since then (its over a week already) i keep getting the notorious blue screen with the main error msg "Error:DRIVER_IRQL_NOT_LESS_OR_EQUAL"

      here is the entire log taken from whocrashed

       

      On Fri 13/07/2012 00:53:56 GMT your computer crashed

      crash dump file: C:\Windows\memory.dmp

      This was probably caused by the following module: iusb3xhc.sys (iusb3xhc+0x2FD97)

      Bugcheck code: 0xD1 (0x2C, 0x2, 0x0, 0xFFFFF880090A2D97)

      Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

      file path: C:\Windows\system32\drivers\iusb3xhc.sys

      product: USB 3.0 Device Driver

      company: Intel Corporation

      description: Intel(R) USB 3.0 eXtensible Host Controller Driver

      Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).

      Google query: iusb3xhc.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



      the devices i have attached by usb are microsoft standard usb keyboard/mouse and a virus ti synthisizer, installed latest intel extensible usb3.0 driver and still experiencing those crashes, some suggested it might be a memory issue so i had memtest running 5 times a row and no faults were presented. one thing which raises suspicion is that some of the drivers including intel usb are being installed into the 86x program files dir instead of the other one which is intended for 64bit application and since im running a 64bit windows 7 i suspect it could have a connection to my bsods.

      my system consists of the following

       

      cpu: intel 3770k

      motherboard: gigabyte z77x-ud5h

      ssd: crucial m4 128 (primary with win7 64bit)

      hdd: western digital caviar black (secondary)

      psu: corsair tx 850

      ram: gskill ares 4x4gb 1600mhz

       

       

      few more things i find relevant to add, while using my virus ti synthisizer as a soundcard in any of the usb connections version 2 and 3, im hearing frequently audiable crackles, having this issue presented to the manufacturer and waiting for assistance

      heres a link to a forum with the windows performance monitor output attached, and a dump file extract.

      BSOD -> new machine freshly installed win7 64 - Tech Support Forum

      im very fraustrated and trying my luck with different forums before going to where i bought the pc for replacement or whatever, so thanks.

        • 1. Re: BSOD points to iusbhxc.sys file
          pjjoe

          BSOD with driver verifier for me with Asrock Z77 Extreme4, I7-3770K, 16gb Corsair Memory (tested fine with memtest86+), ADATA SP900 SSD x2 in RAID0 array

           

          Updated to latest USB 3.0 driver, no change

           

          101712-28158-01.dmp10/17/2012 7:52:24 PMDRIVER_IRQL_NOT_LESS_OR_EQUAL0x000000d1fffff8a0`0014f74000000000`0000000200000000`00000001fffff880`05aa8dfbiusb3xhc.sysiusb3xhc.sys+64dfbx64ntoskrnl.exe+7efc0C:\Windows\Minidump\101712-28158-01.dmp8157601272,208