3 Replies Latest reply on Apr 28, 2014 10:47 AM by joe_intel

    hd graphics for msi a6200 (cr620) with i5 processor issue

    johannhammerstrike

      System specs

      Windows 7 Home Premium x32

      Intel core i5 M 430 @ 2.27GHz x 2

      ask for more if needed

       

      i recently had to replace the motherboard and was extremely happy when everything seemed to be booting fine, but then the display would only show in 800x600 or 1024x768. I have a fair bit of experience with computers so i've been trying anything i could think of to fix it. In device manager it reads as "Intel HD Graphics" hardware id: PCI\VEN_8086&DEV_0046&CC_0300. The message it gives me is "Windows has stopped this device because it has reported problems. (Code 43)" furthermore in the details it says "problem code 0000002B" After googling around with this information i've tried:

      • installing different drivers for the card from both msi and intel's website
      • reinstalling the hardware
      • reinstalling windows (to ensure the registry keys were all there and up to date)
      • updating the bios through tedious bootable flash drive nonsense

      i may have done a couple things more but i've been spacing this out over a couple days.

       

      in any case no need to tell me where the drivers are or anything like that, i know that and this was really a last ditch effort. I do not have spare cash or parts to throw around, to diagnose if the hardware is bad, although if theres another way to do that i'm open to suggestions.

       

      THANK YOU in advance for your time, it is truly appreciated.

       

      Edit: forgot to mention that at startup, if it is properly installed with the msi or intel provided drivers, it freezes (the windows logo stops wavering) at the "starting windows" screen for a good ten minutes or so. If it isn't fully installed and is only using the basic windows driver (device manager just calls it basic vga adapter) it does not freeze. Of course if i'm using that the resolutions it can display in are the same, so thats really no help.