I bought a new cpu.
However, the product information is not displayed on the cpu surface.
This is a picture of the cpu box.
Is this genuine?
We are unable to confirm if this is a genuine Intel® Processor with the information provided. I would recommend contacting the local support center for your area to create a reference Service Ticket and send some pictures from the box and the product via email.
Please find below a link with the phone numbers for each region.