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Help with fan on i5-3570k

idata
Employee
1,787 Views

I just built my new rig, and my processor is working fantastic... but the included CPU fan cooler's fan is not starting up. It is moving like 1/6 a turn, then stopping, then moving 1/6 a turn, etc.......My rig is the following:

ASUS Sabertooth Z77

Intel i5-3570k CPU

 

EVGA GTX 560 2gb GPU

 

OCZ Agility 3 120gb SSD

 

Kingston HyperX 16gb RAM

 

OCZ 850w PSU

Win7 Home OS

Antec DF-85 case

I did notice that someone with a i7-3770k is having the same problem, and they are using the same motherboard. It was working initially... but after a day it started this weird thing.

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idata
Employee
548 Views

If the fan is not working, please test it on a different fan header for you to be able to see if the issue relates to the fan itself or with the board in question. If the fan is indeed not working, feel free to contact the Technical Support Department for Warranty assistance on it: http://www.intel.com/p/en_US/support/contact/phone http://www.intel.com/p/en_US/support/contact/phone

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idata
Employee
549 Views

If the fan is not working, please test it on a different fan header for you to be able to see if the issue relates to the fan itself or with the board in question. If the fan is indeed not working, feel free to contact the Technical Support Department for Warranty assistance on it: http://www.intel.com/p/en_US/support/contact/phone http://www.intel.com/p/en_US/support/contact/phone

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idata
Employee
548 Views

Hi Crispiniscool,

The Engineering Department was checking your comment and is interested on having this fan in question for a further diagnose on it. Can you contact us at 916 377 7000 and select option 3 for "Processors" technical support? Another option is contacting us by chat, at the following link: http://www.intel.com/support/feedback.htm?group=processor# processor Contact Intel Customer Support

Thanks for your attention,

Intel(R) Technical Support

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