6 Replies Latest reply: Sep 4, 2013 3:20 PM by Pulak RSS

WiDi will not install

BPattenden89 Community Member
Currently Being Moderated

I have a Samsung NP300E5A and I have been trying to install the WiDi software onto it but i get the following message half way through installation:

 

intel widi problem.png

 

The laptop has the following Specs:

 

Processor: Intel Core i5-2450M

 

Wireless driver: Intel Centrino Wireless-N130

 

Graphics: Intel HD Graphics familly

 

Can someone tell me why it won't install?

 

Thanks

 

Ben

  • 1. Re: WiDi will not install
    Stitchz@Intel Community Member
    Currently Being Moderated

    Hi BPattenden89

     

    According to the error you get when installing the "Intel(R) Wireless Display Software", I can tell that your system is not meeting the hardware requirements.

     

    The laptop has the following Specs:

     

    Processor: Intel Core i5-2450M

     

    Wireless driver: Intel Centrino Wireless-N130

     

    Graphics: Intel HD Graphics familly

     

    Can someone tell me why it won't install?

     

    Thanks

     

    Ben

     

    We have a list of hardware and software requirements posted on our support site, that explains what needs to be present on the laptop for it to install. You can access it from the link below:

     

    Intel® Wireless Display
    System requirements for the Intel® Wireless Display

     

    http://www.intel.com/support/wireless/wtech/iwd/sb/cs-031059.htm

     

    If you check on the Intel® Core™ i5 processors supported, we have the following:

    580M; 560M; 540M; 520M; 480M; 460M; 450M; 430M; 580UM; 560UM; 540UM; 520UM; 470UM; 430UM; 2540M; 2520M; 2410M; 2537M

     

    Unfortunately, the Intel(R) Core i5-2450M is not listed, as this is the reason why the installer exits when trying to install it. You may want to get in touch with your computer manufacturer for further advise on this topic.

     

    Cheers!

  • 2. Re: WiDi will not install
    raytruant Community Member
    Currently Being Moderated

    I have exactly the same problem.

     

    My processor is i5 470UM, which is on the supported list.

     

    I carefully updated the wireless driver and graphics driver.

     

    ASUS Ep121 tablet, windows 7 home premium 64 bit.

  • 3. Re: WiDi will not install
    Puente Community Member
    Currently Being Moderated

    Nevertheless, in its specification chart of this procesor appears :

    Intel® My WiFi Technology
    Yes

     

    http://ark.intel.com/products/53452/Intel-Core-i5-2450M-Processor-(3M-Cache-up-to-3_10-GHz)

     

    How is this possible??? I'm confused about that. I will apreciate if you solve my doubt.

     

    Thanks in advance.

  • 4. Re: WiDi will not install
    Paul_P Community Member
    Currently Being Moderated

    Alvaro,

     

    The Processor has Intel® HD Graphics which does support Intel® Wireless Display, however, the processor itself does not.

     

    For Intel® Wireless Display to work your computer will need to meet all of the requirements on this page:

    http://www.intel.com/support/wireless/wtech/iwd/sb/CS-031059.htm

     

    If your computer meets those requirements then you should not have an issue with Intel® Wireless Display. If you are missing any one of the components, like an  Intel® Wireless card, as on the ASUS EP121 from the previous post, the software will not install. It can only function when all components are in place.

     

    Please let us know if you have any other questions.

     

    Thanks,

     

    Paul

    Intel® Product Support Engineer

  • 5. Re: WiDi will not install
    cmjsol Community Member
    Currently Being Moderated

    Hello, I too have an Intel core i5-2450M and would really like to install the WiDi feature. It was one of the reasons I bought this computer. Can you tell me why 2450M is not compatible, or at least give some advise on how to connect my PC to my television with out it?

  • 6. Re: WiDi will not install
    Pulak Community Member
    Currently Being Moderated

    Hi,

     

    I have HP Pavilion g6 Notebook

    Window 7 64 Bit (Pre Installed with my laptop)

    Intel core i52450M (Pre Installed with my laptop)

    Intel HD Graphics 3000 (Pre Installed with my laptop)

    Intel Centrino Wireless N 1030 ( I purchase this from amazon and replace my original adapter)

     

     

    And  I  manage to get it installed on my laptop.  I think Intel support is just giving standard reply (i.e. OEM should enabled it) but that is not always true.

    I did face problem with wireless adapter and solution described below worked for me.

    1.  downloadcenter.intel.com

    2.  Product family -> Wireless Networking

    3.  Intel Wi-Fi Products

    4.  Intel Centrino Advanced-N 6230 (your model may vary)

    5.  Operating system (Win7 64bit )

    6.  Choose option 1 "Intel Proset/Wireless Software and Drivers for Windows 7 (your OS may differ)

    7.  Choose Option 3 (this is the key part) Wireless_15.8.0_s64.exe  (not Ds64).  T

    8.  I did a default install rather than custom.

     

    Make sure you have an "Intel Proset Wireless" folder in your start menu.  If not, you probably installed Ds64.exe.

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