3 Replies Latest reply on Jun 21, 2012 5:05 AM by Prakash

    Intel S-2011 DX79TO - complete system freeze with PCIe

    Craft4

      Hi,

      i got a strange behaviour with my new motherboard and after stumbeling into these forums here i try to get any help i can find since i am already beyond the point where i can help myself.

       

      I already applied the lastest BIOS Update (SIX7910J.86A.0460) that came out on 03/27/2012.

      A copy of my problem i keep up to date at pastebin to share it on different places http://pastebin.com/raw.php?i=2yjDXBAS to find any solution.

       

      This ONLY happens when i am using a PCIe graphics card. ASUS refers to INTEL (as the Graphic card is from ASUS) and the people from Nvidia are suggesting INTEL too. Maybe someone here can help me out.

       

      The Components are all brand new - no overclocking, no customization. I took them out of the box and put everything into my atx tower.

       

      ---

           Copy from my pastebin with my problem:

      Problem:
      Complete System freeze after 1 min - 70 min computer usage. Independent from running/started user applications and
      system load. Works perfectly with a PCI Graphic card.
      
      System setup:
      -------------------------------
      CPU:                Intel Core i7 - 3820, LGA2011 Quad Core - 3,6Ghz
      RAM:                2x 4GB DDR3 1333Mhz, CORSAIR 
      Power:                ENERMAX Platinum, 600Watt 
      Mainboard:          Intel S-2011 DX79TO, ATX
      HDD:                2x Seagate 500 GB
      
      Graphics (working perfectly without crash):
      
      Card 3:
           ZOTAC Nvidia Geforce GT520, 512 MB
           Type: PCI
           passive cooling
      
      Graphics (system freeze after 1 - 70 min):
      
      Card 1:
           ASUS Geforce EN GTX550Ti
           Type: PCIe2.0
           active cooling, connected to power supply
      
      Card 2:
           Geforce 250GTS
           Type: PCIe2.0
           active cooling, conntected to power supply
      
      
      Nvidia Control Panel:
      --------------------------------
      Driver Informations:
      [Display]
      Operating System:     Windows 7 Professional, 64-bit
      DirectX version:     11.0 
      
      [Components]
      
      nvui.dll          7.17.12.9610          NVIDIA User Experience Driver Component
      nvxdsync.exe     8.17.12.9610          NVIDIA User Experience Driver Component
      nvxdplcy.dll     8.17.12.9610          NVIDIA User Experience Driver Component
      nvxdbat.dll          8.17.12.9610          NVIDIA User Experience Driver Component
      nvxdapix.dll     8.17.12.9610          NVIDIA User Experience Driver Component
      NVCPL.DLL          8.17.12.9610          NVIDIA User Experience Driver Component
      nvCplUIR.dll     4.3.790.0               NVIDIA Control Panel
      nvCplUI.exe          4.3.790.0               NVIDIA Control Panel
      nvWSSR.dll          6.14.12.9610          NVIDIA Workstation Server
      nvWSS.dll          6.14.12.9610          NVIDIA Workstation Server
      nvViTvSR.dll     6.14.12.9610          NVIDIA Video Server
      nvViTvS.dll          6.14.12.9610          NVIDIA Video Server
      nvDispSR.dll     6.14.12.9610          NVIDIA Display Server
      NVMCTRAY.DLL     8.17.12.9610          NVIDIA Media Center Library
      nvDispS.dll          6.14.12.9610          NVIDIA Display Server
      PhysX               09.12.0213               NVIDIA PhysX
      NVCUDA.DLL          8.17.12.9610          NVIDIA CUDA 4.1.1 driver
      nvGameSR.dll     6.14.12.9610          NVIDIA 3D Settings Server
      nvGameS.dll          6.14.12.9610          NVIDIA 3D Settings Server
      
      
      ----
      
      What did i test:
      - CPU temperature monitored - OK, even under stress
      - GPU temperature - OK
      - prime95 stress tests worked fine - 20 min without crash
      - memtest
      - Battlefield Bad Company works in super quality (1080p + highest details) until system freeze
      - tested with different graphic cards (see description above)
      - Firefox works too, until system freeze ;-)
      

       

      Update 2012-04-05:

      Still no success - maybe someone can tell me where i can find the "right" place to ask for support? I get redirected from ASUS to Nvidia, Nvidia to ASUS then to INTEL. 

       

      Message was edited by: Craft4 (added the Update 2012-04-05)