BACKGROUND: according to the support document at http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-022215.htm , the SS4000-E w/ firmware 1.4 v710 is stated to have a maximum capacity of 3TB.
MY QUESTION: Is that a limitation of the software design of the firmware, or was that number based on hard drive sizes available at the time?
WHY I ASK:
I write this with the hope that one of the support members has tried this, or one of the community members may have tried this.
I bought several of these SS4000-E boxes, new from a reseller blowing them out at a very low price.
Disclaimer: I understand that it's past end-of-sale and is end-of-support. And, I understand the list of limited "supported" hard drives. I have read the documentation available. (So, I acknowledge that this is a "message-in-a-bottle" support request that may or may not be answered.)
That being said, it looks like the SS4000-E with 1.4 v710 firmware will work with 2TB drives. (Notice that I did not say "supported" as they are not on the list of supported drives)
...at least, it LOOKS like it does when I plug 4 of them in them into the SS4000-E box, and set them up in RAID 5, and create 3 partitions (2 @ 2048 [1.99TB each] , one w/ remainder space [1.45TB])
So far, so good.
Then, since I do have these three partitions, I began restoring data to these drives. (Using a free product "SyncBack", a third party program, and this is running in a Win7 home environment)
I filled up my 2TB public partition and started to add data to my 2TB public-2 partition... when that was done, I found that I received a "DISK CHANGE NOTIFICATION" message upon logging in. I could not reach one of the partitions.
Well, I did not change the disk, and I could not tell if there was a failure, and I could not get past that screen. I did verify that the disk sizes and serial numbers recognized by the Intel ss4000-e firmware were EXACTLY the same. And, the disks on that page stated no errors
So, I reinitialized and restarted. (Yes, I always have a back-up for my backup. I am a technologist, I have no faith in any single-point solution).
This time, I stated restoring with "public-3" (w/ 391GB of data) and then "public-2" (w/ 1.1TB of data) ... everything seemed to be going well. I stopped and started my restore several times along the way without problems.
However, when I got to the end of restoring the second partition, AGAIN, I found that I had received a "DISK CHANGE NOTIFICATION " error.
And, of course, again, no disk failure or change, with all lights on the box a happy shade of green.
I DID notice, this time that the solution said: "Current state: RAID 5 (NORMAL, Resync : 73 %, Finish : 1873 min, Speed : 4540K/sec)"
Here is a screenshot, resync numbers have changed slightly:
And, I can reach my mapped "public-2" and "public-3" partitions and see and use that data on those partitions, but I cannot reach my mapped system-created "public" partition. (And, if I access the resource directly, I can access "admin", public-2", "public-3", but not "public".)
Of course, as I have the "DISK CHANGE NOTIFICATION" message screen, I cannot get past that to see if that partition still exists on the system or not.
So, THIS time, rather than reinitializing and starting over, I am choosing to let the RAID restore process run and see what may be the result in a day or two. (if it will actually work or not)
But ultimately, I want to know: Is the 3TB limit mentioned in the documentation something that may be causing the system (with 4 2TB Drives) to believe it has had a failure?
... and will it ever work with 4 @ 2TB drives?
I hope for a response. I will post my RAID restore results here in a few days time.