From the User Guide at http://www.intel.com/support/services/anti-theft-svc/sb/CS-032840.htm:
I forgot my Unlock password . how can I retrieve it?
To retrieve your Unlock Password, log in to the Service, and
then go to the Settings tab . Click the Retrieve Password
button to enter a new password . The Service generates an
email message containing a link . Click the link to complete the
process, which includes answering authentication questions
to validate your identity . The Unlock Password is displayed for
two minutes .
You can also recover your Unlock Password by contacting the
Interactive Voice Response support line .