1 Reply Latest reply on Mar 20, 2012 4:05 PM by Victor_Intel

    imagine the luck dq45cb dies a few days after warrenty runs out

    captaingeek

      this is a 3 year old executive series motherboard that worked fine for 3 years then suddenly died. sorry but if an intel motherboard only last 3 years then dies i dont think im going to be buying any more of these.

       

      reseated ram, cpu, removed all unessesary componenets.

       

      only thing the board does is the amt and power led's light up but it will not post. the power led turns on and will not turn off like it normally does.

       

      normally you plug in the atx power supply the system whirs up for a moment then turns itself off while waiting for you to hit the power button. but this one never whir's down as in the fans spin up pre post but never spin back down and shuts itself off.

       

      called intel and of course there's no grace period. im @#$%

        • 1. Re: imagine the luck dq45cb dies a few days after warrenty runs out
          Victor_Intel

          Hello captaingeek,

           

          I understand that your motherboard stop responding after working normally for 3 years.

           

          In regards to the warranty, Intel(R) offers a 3 year warranty on most of the products but usually the products last longer as it depend on the usage that the system has, temperatures and devices connected. All of these will affect the lifespan of the products.

           

          Now regarding the problem that you are experiencing, there are many troubleshooting steps that can be done to determine if the motherboard is indeed defective.

           

          I recommend testing the system out of the chassis on top of a non-conductive surface; this could be a wooden table or a newspaper. Also while you are taking the motherboard out of the chassis, you can clear the cmos by removing the power cables from the motherboard ( 2x12 and 2x2) and the  cmos battery for an hour. Once you have the motherboard out of the chassis and cleared the cmos, we need to test the motherboard on a basic configuration, this means have the system as basic as we can. Have only the power supply and the processor with its Heat Sink. We won't need memory or any other device as we are seeking for 3 long beep tones. If you receive the beep tones, then turn off the computer and test with one memory stick and the monitor connected.

           

          If after these troubleshooting steps you don't een have fan spin you can try replacing parts like the power supply or motherboard.

           

          Regards.

           

          PV