Can you please check if the two services IASCServiceManager & AppCore are in a started/running state ? You can also execute a batch file named IASCservice.bat located on the installed directory path of MSM.
Can you also please do a restart of the server to reset the BMC to see if this helps ?
I also assume that there is an ethernet cable attached to the network port so that it can discover other BMC based servers in your network.
I have gone through the same troubleshooting steps.
(I have done the following steps on the MSM server, and the servers running the agent.)
- Disable firewall
- Install and restart
- uninstall and restart
- reinstall and restart
The MSM web interface seems to be working fine, and I can access the localhost, but I am unable to discover any servers running the agent.