1 Reply Latest reply: Aug 8, 2012 8:44 AM by Stitchz@Intel RSS

Intel My Wifi Technology Problem with 5300 AGN

chapolote Community Member
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i have an Intel Wifi Link 5300  AGN installed in a Dell Precision Laptop M4300. Os is Win7 Prof 64Bit, Driver Version and ProSet-Version


When I have an active Lan-Connection and no active WLAN-Connaction and try to activate My Wifi Technology I get the following error-message:


in german:


Intel® My WiFi Utility
Die Intel® My WiFi Technologie konnte nicht aktiviert werden, da der Wireless-Adapter über einen nicht unterstützten Kanal an den Zugriffspunkt angeschlossen ist.


in english - my best translation I can offer to you....

Intel® My WiFi Utility

The Intel ® My WiFi technology could not be activated because the  wireless adapter is connected to the access  point via an unsupported channel .


I have no idea, what this means and what to do. Any help will be apreciated




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