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Proccess of my laptop is very hot even I can't put in my lap.

idata
Employee
1,423 Views

I bought new laptop 3-5 months ago. It is series9 made by Samsung.

and I knew my laptop is very hot even normally its temporature was 74 degree cesus. of course, it is not using status.

if I use a something, its temporature will be around 84 or 87 degree cesus.

I install it linux and then today I just see my message log and I faced mcelogs in message file.

Jan 22 16:20:53 LaptopS9 kernel: [ 4572.243216] [Hardware Error]: Machine check events logged

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Hardware event. This is not a software error.

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: MCE 0

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: CPU 3 THERMAL EVENT TSC 6530f7301d0

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: TIME 1327220223 Sun Jan 22 16:17:03 2012

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Processor 3 heated above trip temperature. Throttling enabled.

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Please check your system cooling. Performance will be impacted

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: STATUS 80000000880f000b MCGSTATUS 0

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: MCGCAP c07 APICID 3 SOCKETID 0

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: CPUID Vendor Intel Family 6 Model 42

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Hardware event. This is not a software error.

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: MCE 1

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: CPU 1 THERMAL EVENT TSC 6530f7330cc

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: TIME 1327220223 Sun Jan 22 16:17:03 2012

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Processor 1 heated above trip temperature. Throttling enabled.

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Please check your system cooling. Performance will be impacted

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: STATUS 880f000b MCGSTATUS 0

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: MCGCAP c07 APICID 1 SOCKETID 0

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: CPUID Vendor Intel Family 6 Model 42

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Hardware event. This is not a software error.

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: MCE 2

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: CPU 0 THERMAL EVENT TSC 6530f735300

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: TIME 1327220223 Sun Jan 22 16:17:03 2012

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Processor 0 heated above trip temperature. Throttling enabled.

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Please check your system cooling. Performance will be impacted

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: STATUS 880f000b MCGSTATUS 0

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: MCGCAP c07 APICID 0 SOCKETID 0

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: CPUID Vendor Intel Family 6 Model 42

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: Hardware event. This is not a software error.

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: MCE 3

 

Jan 22 16:20:53 LaptopS9 mcelog[1146]: CPU 1 THERMAL EVENT TSC 6530f736e38

I think this laptop is wrong design. so it has a problem.

maybe, samsung is not fixing this problem. What can I do for me and my laptop??

do you have any idea???

tell me anything.

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Adolfo_S_Intel2
Employee
541 Views

I would suggest installing the latest BIOS version for your laptop system, this BIOS version is to be provided by the laptop manufacturer.

Also keep in mind that laptop processors are designed to support up to 100 degrees Celsius, so as long as the processor does not reaches above this temperature, it will be OK.

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RGiff
Honored Contributor I
541 Views

You may want to return to Mfg. sounds like CPU heat sink not seat right. will sooner or later burn up CPU . RMA the Laptop .

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