1 Reply Latest reply on Jan 16, 2012 7:02 PM by pbug56

    4965AGN in HP DV9933CL Win 7 Home Premium daily hangs or worse

    pbug56

      As stated in the title, I have an HP DV9933CL with the 4965AGN under Win 7 Home Premium 64 bit (fully patched).  I have the newest driver I can get from Intel, dated from 2010. n 13.0.4.139 or so.  Up until a couple weeks ago I was using a Linksys WRT610N router and connecting on the 5GHZ band from about 15 feet away through a ceiling. 

       

      As of a couple days ago, I'm on a replacement 4965 AGN.  Under the first card, and under the WRT610N, reception was poor and very flaky.  Gradually got worse.  Since the WRT610N gave me trouble with other equipment, I replaced it with a Netgear N750 / WNDR4000 (latest firmware).  Strong signal, but I got to the point where after several hours of viable connection the connection would hang completely.  If I reset - combination of using Device Manager to disable and re-enable and turning off and on the wireless switch on the HP, I'd get a few minutes, maybe, of access, then it would hang again.  HP sent me a replacement 4965AGN which has been in use for a few days.

       

      Now, I seem to get a better signal, good behavior for a while.  If I come back to the PC 24 hours or so after I established the connection, I'm hung again.  I can reset it as described above, and it seems to work normally another up to 24 hours.  Connect speeds according to Win 7 ranging from 240 to 300 MBPS most of the time, usually 243 or 270.

       

      I only have the driver installed (not the added management software at this time).  Settings;

       

      N channel width for 5.2 band - Auto

      N mode enabled

      ad hoc G 11

      ad hoc qos wmm disabled

      fat channel intolerant disabled

      mixed mode protection cts to self enabled

      roaming aggr low

      transmit power highest

      wireless mode abg

       

      Computer cannot turn off wifi card to save power (reccomended by HP)

       

      Most of the time I'm the only 5ghz user in my area for wifi.  Yes, I do have cordless phones, but no signs of interference from them or from microwave oven.

       

      Actual viable bandwidth - I use tools like speakeasy.net/speedtest to check my cable system - 60mbps download, 8 upload.

       

      I've heard rumors that the current Intel driver doesn't work properly under Win 7, or Win 7 64 bit.  Just rumors, no facts.  I'd upgrade to a newer (full height) wifi card; the 5300 Ultimate sounds nice, but I've heard that HP has a bios whitelist that limits me, for N, to the 4956AGN.  Either way, while 450 mbps wifi would be nice, I'd be happy if the card just worked properly without me constantly having to reset it or have to plug in wired to my LAN.

        • 1. Re: 4965AGN in HP DV9933CL Win 7 Home Premium daily hangs or worse
          pbug56

          In case I have not made this clear, I don't know what the cause of this problem is.  It COULD be one or more defective 4965AGN cards but a 2nd card (albeit also from HP) seems a bit unlikely.  It could also be a driver issue; there are web comments that this card and driver do not do well with Win 7.  It could be how it all relates to Win 7.  It could also be a problem with the laptop's mobo. At one point HP may have, when the laptop was in for repairs, swapped the mobo, and maybe this one was defective. 

           

          Regardless of the cause, it makes daily ongoing use of the wifi card painful.  There are no technical issues when I use the laptop with wired gigabit ethernet, but my wife does not like cables draped across the dining / living room floor!  :-)

           

          I'd also appreciate any comments on the alledged whitelist issue; I can't seem to confirm whether HP has a wifi card whitelist in the bios for this laptop.  Also, whether (assuming no whitelist) the 5300 Ultimate works properly under Win 7.