Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20495 Discussions

Intel GMA 4500M playing Left 4 Dead 2 (Driver Issue)

idata
Employee
2,342 Views

My laptop specs:

Windows Vista Home Basic 32-bit

Intel Pentium Dual-Core T3400 2.0ghz

Intel GMA 4500M

2GB DDR2 RAM

250GB HDD

I have driver issues when playing Left 4 Dead 2. My laptop has Intel's 4 Series Express Chipset.

With the original OEM drivers (7.15.10.1502):

- Menus works!

- The game loads and plays (5-15 fps), slow, but plays.

With Intel's Chipset Drivers (8.15.10.2021):

- Menus works!

- L4D2 loads and runs, but runs strangely. The game runs normally one second, then another second it slows down, runs normally the next second, then slows down for another second. This pattern alternates. It is almost like stop and go traffic (analogy).

With Intel's LATEST/NEWEST Chipset Drivers (8.15.10.2555):

- Menus work perfectly normal.

- After the game finishes loading the game (after loading screen), the game immediately freezes. Black screen, sounds like a jackhammer.

- Game fails to run.

Please fix this driver issue. It seems as though the newer the driver, the worser the games run.

Thanks.

PS - Trying to find a way to register and post something on your forums is very difficult. Very very difficult!

2 Replies
DArce
Valued Contributor III
946 Views

Hello,

If your game is not on the compatibility list for this graphics controller, this means Intel has not specifically tested the game on this controller, and is not aware of any issues.

For the list of tested games, go here:

http://www.intel.com/support/graphics/sb/CS-029450.htm http://www.intel.com/support/graphics/sb/CS-029450.htm

Try the following steps to troubleshoot this issue:

- Test setting the Windows* desktop to High Color (16 bit) color depth in Display Properties.

- Update the system BIOS on your system.

-Check the game developer's website for any game updates or patches.

- For additional game troubleshooting information, please visit the following link:

http://support.intel.com/support/graphics/gaming/index.htm http://support.intel.com/support/graphics/gaming/index.htm

If the issue persists I suggest you to contact the game developer for additional information and troubleshooting assistance.

0 Kudos
idata
Employee
946 Views

None of the troubleshooting steps work.

Yes, I know that Left 4 Dead is not supported, but can the drivers be fixed atleast?

Drivers should improve performance, not worsen. Please fix your latest drivers to be compatible with Left 4 Dead.

Thanks.

0 Kudos
Reply