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Hi - I do not own a DZ68BC board but, for my edification, I went to the Intel download center and entered with your board and OS. The chipset version 188.8.131.520 is the latest. If you mean by Download Manager, the website, I would think you would be better informed by using the Intel Download Manager and the Intel automatic search for drivers (both on the same page). Especially since you have an Intel board. Also, on that page you will find the heading for Help and under that a link to the page where you found chat. My experience has been that the early morning hours eastern time has been the best time to get through to chat. Right below chat you will find a link to telephone numbers. Regards. Peter
I have a DZ68BC with Windows 8 Developer Preview and have the same SMBBus 2.0 driver revision: 6.8.12.
When I run the Intel Driver Update Utility it doesn't report that a newer version is available.
I tried to google 'Intel Driver Manager' but got no hits. Which tool are you using that reports that a newer revision is available?
I tried to retrace my steps from last week and I may have been snookered by this page www.intel.drivermanager.com and thought it was an Intel page.
The official Intel® Driver Update Utility does show the chipset drivers to be current.
What originally got me on this chase was that I have had a couple of crashes when plugging a thumbdrive into the front panel USB ports. No problems seen with the USB 3 ports. I'll, just have to keep an eye on that.
Anyway, thanks for the help and getting me going back the right direction.