1 Reply Latest reply on Dec 28, 2011 1:22 PM by allan_intel

    Intel Raid 10 Failed - 2 out of 4 drives suddenly became non-members of array

    dragsome

      Hello,

       

      I have an Asus P8P67 board and created a RAID 10 array with 4 x 3TB drives. I had intel driver version 10.5.1.1001 and updated to latest drivers 10.8.0.1003. Then I proceeded to update my BIOS from 1704 to 2103. Upon restart I went into bios to reset settings to the way they were before but upon restart my array was in failed status and two of the drives were non-member drives.

       

      All drives are still there and working normally. I am afraid to change anything because I know the data is there because there is nothing different on the drives but for some reason they are not all part of array anymore. The only difference I see is that Intel software is showing missing drives with serial numbers of the connected drives but an additional ":0" at the end of serial number.

       

      I have attached below the system info file created by intel software which details all my drives.

       

      Thanks in advance for your help.

       

       

      System Report

      System Information
      OS name:  Microsoft Windows 7 Ultimate
      OS version:  6.1.7601 Service Pack 1 7601
      System name:  MACHINA
      System manufacturer:  System manufacturer
      System model:  System Product Name
      Processor:  GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3.301  GHz
      BIOS:  American Megatrends Inc., 2103

      Intel® Rapid Storage Technology
      Kit installed:  10.5.1.1001
      User interface version:  10.5.1.1002
      Language:  English (United States)
      Intel RAID controller:  Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
      Number of SATA ports:  6
      RAID option ROM version:  10.5.0.1034
      Driver version:  10.5.1.1001
      ISDI version:  10.5.1.1002

      Device Information
      Name:  Array_0000
      Size:  10.9 TB
      Available space:  0 GB
      Disk data cache:  Enabled
      Number of volumes:  1
      Volume member:  RAID10
      Number of disks:  4
      Array disk:  MJ1321YNG0YVAA
      Array disk:  MJ1311YNG26HEA
      Array disk:  MJ1311YNG0W57A:0
      Array disk:  MJ1321YNG0Y7YA:0

      Name:  RAID10
      Status:  Failed
      Type:  RAID 10
      Size:  5.5 TB
      Data stripe size:  64 KB
      Write-back cache:  Enabled
      System volume:  No
      Initialized:  Yes 
      Verification errors found:  0
      Blocks with media errors:  0
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes
      Parent array:  Array_0000
      Number of disks:  4
      Array disk:  MJ1321YNG0YVAA
      Array disk:  MJ1311YNG26HEA
      Array disk:  MJ1311YNG0W57A:0
      Array disk:  MJ1321YNG0Y7YA:0

      Disk on port 1
      Port location:  Internal
      Status:  Normal
      Type:  Hard disk
      Usage:  Available
      Size:  233 GB
      Serial number:  5VG0JQ41
      Model:  ST9250410ASG
      Firmware:  0002SDM1
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer rate:  3 Gb/s
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port 2
      Port location:  Internal
      Status:  Normal
      Type:  Hard disk
      Usage:  Array disk
      Size:  2.7 TB
      Serial number:  MJ1321YNG0YVAA
      Model:  Hitachi HDS5C3030ALA630
      Firmware:  MEAOA580
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer rate:  3 Gb/s
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port 3
      Port location:  Internal
      Status:  Normal
      Type:  Hard disk
      Usage:  Array disk
      Size:  2.7 TB
      Serial number:  MJ1311YNG26HEA
      Model:  Hitachi HDS5C3030ALA630
      Firmware:  MEAOA580
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer rate:  3 Gb/s
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port 4
      Port location:  Internal
      Status:  Normal
      Type:  Hard disk
      Usage:  Available
      Size:  2.7 TB
      Serial number:  MJ1311YNG0W57A
      Model:  Hitachi HDS5C3030ALA630
      Firmware:  MEAOA580
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer rate:  3 Gb/s
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port 5
      Port location:  Internal
      Status:  Normal
      Type:  Hard disk
      Usage:  Available
      Size:  2.7 TB
      Serial number:  MJ1321YNG0Y7YA
      Model:  Hitachi HDS5C3030ALA630
      Firmware:  MEAOA580
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer rate:  3 Gb/s
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port Unknown
      Port location:  Unknown
      Status:  Missing
      Type:  Hard disk
      Usage:  Array disk
      Size:  0 GB
      Serial number:  MJ1311YNG0W57A:0
      Model: 
      Firmware: 
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  No
      SATA transfer rate:  Inactive
      Physical sector size:  0 Bytes
      Logical sector size:  0 Bytes

      Disk on port Unknown
      Port location:  Unknown
      Status:  Missing
      Type:  Hard disk
      Usage:  Array disk
      Size:  0 GB
      Serial number:  MJ1321YNG0Y7YA:0
      Model: 
      Firmware: 
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  No
      SATA transfer rate:  Inactive
      Physical sector size:  0 Bytes
      Logical sector size:  0 Bytes

      Empty port
      Port:  0
      Port location:  Internal