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    Intel Smart Response Technology without Accelerate Tab?

    harrison716

      Hello,

       

      Recently I have built my very first custom computer. After I have installed all necessary drivers I downloaded the Intel Smart Response Technology directly from the Intel website, but when I open it everything worked fine BUT I cannot find the accelerate tab that everyone else is using the speed up their HDD. Does anyone know the solution to such a problem?

       

      Here is my computer specifications:

       

      Asus P8Z68-V PRO/GEN3

      Intel Core i5 2500K

      Corsair Dominator 8GB

      Western Digital Caviar Black 750GB

      Crucial M4 SSD 64GB

      MSi GTX 580

      Corsair AX850

       

      Thanks and appreciate it.

        • 1. Re: Intel Smart Response Technology without Accelerate Tab?
          dnickason

          Two things come right to mind.  On Intel boards, in BIOS the SATA chispet mode needs to be set to RAID in order to use Smart Response.   Is it possible that you have it set to something else like AHCI?  Also, you need a recent version of RST, which I'm guessing you have since you recently download it.

           

          Intel® Smart Response Technology User Guide

          http://www.intel.com/support/chipsets/sb/CS-032826.htm

          • 2. Re: Intel Smart Response Technology without Accelerate Tab?
            erlewis

            I installed Windows7 on an ASUS P8Z68-V Pro(GEN 3) mb with the intent to turn on caching with SRT after the install and after loading my data and apps.  Unfortunately I did not go into the BIOS and set the SATA option to RAID before the installion.  Then when I was ready to turn on caching I went into the BIOS, changed the setting to RAID, tried to reboot but it would not boot at all.

             

            I tried a restore from my Windows Home Server after turning on the RAID mode and the restore works.  Then I removed and reinstalled the SRT drivers but I still do not get the Accelerate Tab in the Intel Rapid Storage Technology window.

             

            Is there any way I can save this laborious installation and activate SRT?  I see from other posts that most of you have endured multiple installations so I don't expect much sympathy for my stupidity but even so, I wonder why this software can't be nudged to go look now and notice there is an SSD installed and the controller is set to RAID and so put up the accelerate tab?

             

            Thanks for any info you can offer.

            • 3. Re: Intel Smart Response Technology without Accelerate Tab?
              richjoh

              I have same problem with Acceleration button missing, using Intel RST version 12.5.0.1066.

               

              RAID enabled in BOIS

              Corsair Force GS SSD   Intel SATA III connector 128GB

              WD WD1002FAEX HDD Intel SATA II connector, 1TB, Windows 7 install

              Asus P8 Z77-V LE PLUS MB

               

              I have an additional WD disk 2TB used for data only. RST only gives me option to create a RAID volume but no option to Accelerate.

              • 4. Re: Intel Smart Response Technology without Accelerate Tab?
                Diego_Intel

                In order to check on this, we would need to see the report generated by Intel(R) Rapid Storage Technology:

                 

                http://www.intel.com/support/chipsets/imsm/sb/CS-023487.htm

                 

                Additionally, you may include some screenshots of what you see in the Manage tab of Intel(R) Rapid Storage Technology and the SATA mode in the system BIOS.

                • 5. Re: Intel Smart Response Technology without Accelerate Tab?
                  richjoh

                  System Report

                   

                  System Information

                  OS name:  Microsoft Windows 7 Professional

                  OS version:  6.1.7601 Service Pack 1 7601

                  System name:  XE31275-PC

                  System manufacturer:  System manufacturer

                  System model:  System Product Name

                  Processor:  GenuineIntel Intel64 Family 6 Model 58 Stepping 9 3.501  GHz

                  BIOS:  American Megatrends Inc., 0901

                   

                  Intel® Rapid Storage Technology enterprise Information

                  User interface version:  12.5.0.1066

                  Language:  English (United States)

                  RAID option ROM version:  11.0.0.1339

                  Driver version:  12.5.0.1066

                  ISDI version:  12.5.0.1066

                   

                  Storage System Information

                  RAID Configuration

                   

                  Hardware Information

                   

                  Controller name:  Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

                  Type:  SATA

                  Mode:  RAID

                  Number of SATA ports:  4

                  Number of volumes:  0

                  Number of spares:  0

                  Number of available disks:  3

                  Rebuild on Hot Plug:  Disabled

                  Manufacturer:  32902

                  Model number:  10274

                  Product revision:  4

                  Direct attached disk:  WD-WCATRC014492

                  Direct attached disk:  13217906000097410234

                  Direct attached disk:  WD-WCAY00931932

                   

                  Disk on Controller 0, Port 0

                  Status:  Normal

                  Type:  SATA disk

                  Location type:  Internal

                  Usage:  Available

                  Size:  932 GB

                  System disk:  Yes

                  Disk data cache:  Enabled

                  Command queuing:  NCQ

                  SATA transfer rate: 6 Gb/s

                  Model:  WDC WD1002FAEX-00Z3A0                

                  Serial number:  WD-WCATRC014492

                  SCSI device ID:  0

                  Firmware:  05.01D05

                  Physical sector size:  512 Bytes

                  Logical sector size:  512 Bytes

                   

                  Disk on Controller 0, Port 1

                  Status:  Normal

                  Type:  SATA SSD

                  Location type:  Internal

                  Usage:  Available

                  Size:  119 GB

                  System disk:  No

                  Disk data cache:  Enabled

                  Command queuing:  NCQ

                  SATA transfer rate: 6 Gb/s

                  Model:  Corsair Force GS                     

                  Serial number:  13217906000097410234

                  SCSI device ID:  1

                  Firmware:  5.05A

                  Physical sector size:  512 Bytes

                  Logical sector size:  512 Bytes

                   

                  Disk on Controller 0, Port 3

                  Status:  Normal

                  Type:  SATA disk

                  Location type:  Internal

                  Usage:  Available

                  Size:  1,863 GB

                  System disk:  No

                  Disk data cache:  Enabled

                  Command queuing:  NCQ

                  SATA transfer rate: 3 Gb/s

                  Model:  WDC WD2002FAEX-007BA0                

                  Serial number:  WD-WCAY00931932

                  SCSI device ID:  3

                  Firmware:  05.01D05

                  Physical sector size:  512 Bytes

                  Logical sector size:  512 Bytes

                   

                  ATAPI device on Controller 0, Port 5

                  Location type:  Internal

                  SATA transfer rate: 1.5 Gb/s

                  Model:  HL-DT-ST BDDVDRW UH12NS29            

                  Serial number:  K8ZC8DD5249

                  Firmware:  1.00 

                   

                  Intel_RST2.png

                   

                   

                  photo.JPG

                  • 6. Re: Intel Smart Response Technology without Accelerate Tab?
                    Diego_Intel

                    From what I can see your system does show the "Performance tab" which would be the one that can be used for Intel® Smart Response technology on new versions of Intel(R) Rapid Storage Technology.

                     

                    Did you use that option to enable cache acceleration?

                    • 7. Re: Intel Smart Response Technology without Accelerate Tab?
                      richjoh

                      If the button was there correct. Any other ideas as to why the Acceleration button is missing?

                       

                      Intel_RST_Perf_Tab.png

                      • 8. Re: Intel Smart Response Technology without Accelerate Tab?
                        Diego_Intel

                        Please check the SSD in Windows* Disk manager, and make sure that there is not any kind of partition on it.

                         

                        You may try doing a low lever format and leave all space as unallocated, then try again in Intel(R) Rapid Storage Technology.

                         

                        Additionally, be sure to be using the latest BIOS for the motherboard/computer you are using.

                        • 9. Re: Intel Smart Response Technology without Accelerate Tab?
                          richjoh

                          There are no partitions on the 128GB Corsair SSD. No change with simple format and unallocate disk. Already using the latest BIOS from the MB manufacturer (ASUS) website. Any new ideas? I haven't done anything new already that you have mentioned so far.

                           

                          BIOS0901.JPG

                           

                          AsusBIOS_version.png

                           

                          DiskMangr.png

                          • 10. Re: Intel Smart Response Technology without Accelerate Tab?
                            Diego_Intel

                            Was this SSD being used in another system to accelerate another device?

                             

                            By any chance, have you tried using another type of SSD, perhaps a SATA II SSD as this might be a compatibility problem? Just to troubleshoot. Be sure that the SSDs being tested are running the latest firmware available.

                             

                            In addition check that there is no S.M.A.R.T. events on the drives that you need to accelerate. You can also see in the Manage tab, and click on Suppress SMART event if this is being shown in your system.

                            • 11. Re: Intel Smart Response Technology without Accelerate Tab?
                              richjoh

                              Diego_Intel wrote:

                               

                              Was this SSD being used in another system to accelerate another device?

                              No, the SSD is new never used. I've never tried any other SSD, this is my first SSD I've used in my PC. The SSD is loaded with the latest firmware version (5.05). I checked the disk using Corsair utility and the S.M.A.R.T. attributes appear to be OK. I also plug all disk into the SATAII ports and the issue persist.

                              • 12. Re: Intel Smart Response Technology without Accelerate Tab?
                                Diego_Intel

                                At this point this could be either a compatibility problem with the SSD being used or a limitation or issue with the Option ROM/BIOS in your system not allowing Intel® Smart Response technology to work

                                You can also test Intel(R) Rapid Storage Technology 11.2 which is a version more related to the version of the Option ROM of your system. This is available at:

                                 

                                https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/21854/eng/STOR_Win7_XP_11.2.0.1006.exe&lang=eng&Dwnldid=21854&keyword=11.2

                                 

                                Further than this, you may check directly with your motherboard manufacturer Asus* to see if there could be a problem with this motherboard or test with other type of SSD.

                                • 13. Re: Intel Smart Response Technology without Accelerate Tab?
                                  richjoh

                                  Hi Diego_Intel,

                                  I think you mentioned everything so far but you left out that Intel Smart Response Technology is the source of the problem. What are the reasons that the Acceleration button does not show up?

                                   

                                  As I mentioned in the thread already, I install Windows 7 using the AHCI setting for the HDD. Will reinstalling the OS using the RAID setting make a difference with the Accelerate button?

                                   

                                  Should the Intel RST Option ROM Utility see any disk as a RAID for SRT to show the Accelerate button? At this time all disk show up as "non-RAID" disk. Should I remove all disk, but the OS disk, and use the Option ROM Utility to make the lone OS drive a RAID (I know 2 or more disk required for RAID) but I must ask is the Utility capable of setting a lone disk as RAID disk. As you know (2 or more) disks are not required for SRT but the RAID feature is enabled at the time the OS is installed.

                                   

                                  Will using the ROM Utility wipe the OS from the disk? RST provides the option to  create a RAID disk should I use that instead to preserve the Windows 7 OS installation?

                                   

                                  I have a hunch that Intel RST does not acknowledge or see the HDD as RAID therefore the Accelerate button does not appear.

                                  • 14. Re: Intel Smart Response Technology without Accelerate Tab?
                                    richjoh

                                    OK no attempts to answer the questions above.

                                     

                                    Does RST work with Intel Xeon (CPU) E3-1275 V2?

                                     

                                    Rich J

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