1 Reply Latest reply on Dec 1, 2011 3:44 PM by Adolfo_Intel

    ACUConfig.exe problems (flash write limit exceeded)

    forsberg94

      Hi everyone,

       

      I am having a problem configuring a test machine using the ACUConfig.exe. The current command line parameters that I am using to configure this device with the executable is working fine with other machines (making this a client side issue).

       

      In the below output, notice the following: AMT Status code - Flash write limit exceeded. (0xc000428e)

       

      Does this mean that the flash memory on the chipset can no longer be written to? This has been a test machine, so has been configured/unconfigured numerous times.

      I am hoping this is not the case, seeing as how this would render all vPro functionality unuseable.

       

      Thanks for any input!

       

       

      I am using a Lenovo T410s with AMT 6 on it.  Running MEInfoWin.exe gives me the following:

       

      BIOS Version:                           6UET67WW (1.47)
      MEBx Version:                           6.1.0.5
      Gbe Version:                            4.16.0
      VendorID:                               8086
      PCH Version:                            6
      FW Version:                             6.2.10.1027
      UNS Version:                            6.1.0.1044
      LMS Version:                            6.1.0.1044
      MEI Driver Version:                     6.0.0.1179
      Wireless Hardware Version:              1.1.85
      Wireless Driver Version:                14.2.0.10v

       

       

       

       

       

      2011-11-30 16:10:27: Thread:6120(INFO) : ACU Configurator , Category: HandleOutPut Source: Src\ActivatorUtils.cpp : HandleOutput Line: 211: Starting log 2011-11-30 16:10:27

      2011-11-30 16:10:27: Thread:6120(DETAIL) : ACU Configurator, Category: VerifyFileSignature Source: Src\ActivatorMain.cpp : wmain Line: 116: Verifying the digital signature of ACU.dll, this operation might take up to 3 minutes...

      2011-11-30 16:10:27: Thread:6120(INFO) : ACU Configurator , Category: VerifyFileSignature Source: Src\ActivatorUtilsWin.cpp : VerifyFileSignature Line: 495: The file "c:\Provisioning\ACU.dll" is signed and the signature was verified.

      2011-11-30 16:10:27: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : CheckAMT Line: 97: ***** Start CheckAMT ******

      2011-11-30 16:10:27: Thread:6120(DETAIL) : ACU Configurator , Category: -HECI- Source: Src\HECIWin.cpp : HECIWin::Init Line: 185: Connected to the Intel(R) Management Engine Interface driver, version 6.0.0.1179

      2011-11-30 16:10:28: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : FWUpdateData Line: 59: ***** Start FWUpdateData ******

      2011-11-30 16:10:28: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : FWUpdateData Line: 80: ***** END FWUpdateData ******

      2011-11-30 16:10:28: Thread:6120(INFO) : ACU Configurator , Category: AMT Mode Source: Src\HECIDiscovery.cpp : CheckAMT Line: 391: Intel(R) AMT  in PROVISIONING_MODE_ENTERPRISE

      2011-11-30 16:10:28: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : CheckAMT Line: 468: ***** END CheckAMT ******

      2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1215: ***** Start GetAmtFQDN ******

      2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1287: ***** END GetAmtFQDN ******

      2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Discovery Source: Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 406: Calling function Discovery...

      2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Local System Account Source: Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 195: Calling function GetLocalSystemAccount over MEI...

      2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: -HECI- Source: Src\HECIWin.cpp : HECIWin::Init Line: 185: Connected to the Intel(R) Management Engine Interface driver, version 6.0.0.1179

      2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Local System Account Source: Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 229: Function GetLocalSystemAccount over MEI ended successfully

      2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Discovery Source: Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 458: Host Based Setup is not supported

      2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Discovery Source: Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 459: Function Discovery ended successfully

      2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: Returned data Source: Src\ActivatorDll.cpp : GetHostAndMEInfo Line: 3937: GetHostAndMEInfo output data:              IsAMT:True,       isAmtCapable:False,                 isEnterpriseMode:True,                configurationMode:0,    isRemoteConfigEnabled:True,   AMTversion:6.2.10,                 isMobile:True,   provisioningTlsMode:2,                 suuid:014119E8-8650-CB11-8325-F9E939B37115,                 isClientConfigEnabled:False,       hostBasedSupport:False,             configurationState:0,     FQDN:AMT6-LEN-LP1.vpro.ads-gdn.com.

      2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator, Category: -ConfigViaRCSOnly- Source: Src\ActivatorMain.cpp : wmain Line: 834: AMT6-LEN-LP1.vpro.ads-gdn.com:Starting Remote configuration...

      2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\ActivatorDll.cpp : RemoteConfiguration Line: 3053: ***** Start RemoteConfiguration ******

      2011-11-30 16:10:33: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : TcpIpDiscovery Line: 1314: ***** Start TcpIpDiscovery ******

      2011-11-30 16:10:33: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : TcpIpDiscovery Line: 1390: ***** END TcpIpDiscovery ******

      2011-11-30 16:10:33: Thread:6120(DETAIL) : NetworkSettingClass, Category: SetSourceForAMTName Source: Src\NetworkSettingsClass.cpp : NetworkSettings::NetworkSettingClass::initializeData Line: 418: Get AMT IPv4:Failed to get the IP address of the Intel(R) AMT device.

      2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1215: ***** Start GetAmtFQDN ******

      2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1287: ***** END GetAmtFQDN ******

      2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4748: ***** Start StartConfiguration ******

      2011-11-30 16:10:35: Thread:6120(DETAIL) : StartConfiguration, Category: Enter StartConfiguration Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4755:

      2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: -HECI- Source: Src\HECIWin.cpp : HECIWin::Init Line: 185: Connected to the Intel(R) Management Engine Interface driver, version 6.0.0.1179

      2011-11-30 16:10:35: Thread:6120(INFO) : ACU Configurator , Category: Hash Handle Source: Src\ZTCLocalAgent.cpp : DiscoveryTest Line: 200: 13

      2011-11-30 16:10:35: Thread:6120(INFO) : ACU Configurator , Category: Information message Source: Src\ZTCLocalAgent.cpp : DiscoveryTest Line: 201: Certificate hashes in the following Handles:\n (0xc000005a)

      2011-11-30 16:10:35: Thread:6120(INFO) : ACU Configurator , Category: Hash Handle Source: Src\ZTCLocalAgent.cpp : DiscoveryTest Line: 207: 0019CE1C

      2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: Status message Source: Src\ZTCLocalAgent.cpp : Activate Line: 482: AMT Status code - Flash write limit exceeded. (0xc000428e)

      2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: Status message Source: Src\ZTCLocalAgent.cpp : Activate Line: 535: Activate Intel(R) AMT configuration: (0xc0000050) (failure )

      2011-11-30 16:10:35: Thread:6120(DETAIL) : StartConfiguration, Category: StartConfiguration AMT Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4790: Waiting for FW to move to In-Provision state(0)...

      2011-11-30 16:10:42: Thread:6120(DETAIL) : StartConfiguration, Category: StartConfiguration AMT Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4790: Waiting for FW to move to In-Provision state(1)...

      2011-11-30 16:10:49: Thread:6120(DETAIL) : StartConfiguration, Category: StartConfiguration AMT Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4790: Waiting for FW to move to In-Provision state(2)...

      2011-11-30 16:10:56: Thread:6120(DETAIL) : StartConfiguration, Category: StartConfiguration AMT Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4790: Waiting for FW to move to In-Provision state(3)...

      2011-11-30 16:11:03: Thread:6120(DETAIL) : ACU Configurator , Category: Status message Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4809: AMT Status code - Not ready. (0xc000426a)

      2011-11-30 16:11:03: Thread:6120(ERROR) : StartConfiguration, Category: Activate AMT Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4810: Call to function failed with return code : 2

      2011-11-30 16:11:03: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4813: ***** END StartConfiguration ******

      2011-11-30 16:11:03: Thread:6120(ERROR) : ACU.dll, Category: StartConfiguration Source: Src\ActivatorDll.cpp : RemoteConfiguration Line: 3333: 2

      2011-11-30 16:11:03: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\ActivatorDll.cpp : RemoteConfiguration Line: 3472: ***** END RemoteConfiguration ******

      2011-11-30 16:11:03: Thread:6120(ERROR) : ACU Configurator, Category: Exit Source: Src\ActivatorMain.cpp : wmain Line: 967: ***********Exit with code 78 - Failed to put the Intel(R) AMT device in the "In Provision" state. The Start Configuration operation failed. Examine the MEBx settings to make sure remote configuration is enabled, or a TLS PSK pair is defined. Details:  StartConfiguration: 2