2 Replies Latest reply on Nov 23, 2011 1:29 PM by FKuypers

    unable to connect to vpro system using vnc viewer plus from remote computer

    tritechits

      I have setup a new vpro computer and I am able to connect to it from another computer on the local lan using the intel system defence utility and vnc viewer plus. However, I am not able to connect to the Vpro computer from outside of the local lan or from the internet.  I have setup port forwarding on the local router to fordward port 16992 to the vpro computer ip address.  I am able to connect to the vpro computer from the internet using the intel system defence utility, but not with vnc viewer plus.  when I bring up vnc viewer plus on the remote computer and click connect, I enter the vpro user id and password and in a few seconds I get the following message: "the connecion closed unexpectedly".  I have also disabled all antivirus and firewalls on the remote computer.  Any advice to get vnc viewer plus to work would be greatly appreciated.