2 Replies Latest reply on Nov 6, 2011 1:13 AM by mrmoggs

    Where are the drivers?


      My 68 year old brother thinks that his 65 year old younger brother is a computer expert! - I'm not - so please be gentle.


      My brother's PC recently crashed. Since then I have spent many hours trying to bring it back to life. I have tried reloading XP but when I get to Service Pack 2 the screen becomes pixilated. Prior to loading Service Pack 2, the PC and screen work fine, however, Device Manager indicates problems with the following: -


      Video Controller

      Multimedia Audio Controller

      PCI Simple Communications Controller

      SM Bus Controller


      If I try to load XP without Service Pack 2 and then download 'driver scan programmes' I hit problems with a 'rundll.exe error' which I can only overcome by reloading XP.

      I have tried to identify appropriate drivers on my laptop but with no success. When I have sought advice on the internet, I get 'not enough information'.

      I have been unable to find a maker's name or serial number on the motherboard (photo attached).This is all the information that I have gleamed so far: -



      2..45 gigahertz Intel Pentium 4

      8 kilobyte primary memory cache

      512 kilobyte secondary memory cache

      Not hyper-threaded



      Board: i845G-ITE8712

      Bus Clock: 133 megahertz
      BIOS: Phoenix Technologies, LTD 6.00 PG 07/08/2002

      Video Card: Intel Extreme Graphics

      Multimedia: C-Media CMI8738


      Intel FW82801DB  FW218IC20  SL66K

      Cesdx CMI8738/PCI-6ch-LX  HRTF 3D Audio  MFAPP 0230  UGG 1DE (not sure about Cesdx)

      ITE IT8712F-A  0228-GXS  MF4 JHO

      RealTek RTL8100B  25203A1

      RealTek RTM 360 111R  232 7102.2144


      My simple mind tells me that all I need is to identify all the appropriate drivers, copy them to a CD and then upload them prior to laoding Service Pack 2.


      Any advice would be greatly appreciated. Then my brother will believe that I am an expert.





        • 1. Re: Where are the drivers?

          About the only thing i do not see in the photo or information is the board part number so i am not sure if this is a Intel board or another OEM like Asus

          Based on some of the components i suspect it is not an Intel board (narrow minded i guess, but Intel tends to use Intel chipsets and Intel NICs and Intel .... and this board has a mix.), but I can't say as desktops are not my main experitise.


          The generic Video Controller driver is here: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=9034&lang=eng&wapkw=(i845+driver)


          Not so sure where to find these: If you check the detail tab in device manager for these items you can get the Device Intance ID (should look something like this:  PCI\VEN_104C&DEV_8023&SUBSYS_34E28086&REV_00\4&31B6CD7&0&08F0) a web search for the part in red will usually locate a driver for the device. It is always best to use the driver supplied by the board manafacture since it is tested with the board. Generic Drivers can behave poorly.

          Multimedia Audio Controller

          PCI Simple Communications Controller

          SM Bus Controller


          P.S. make sure you max out the memory in the system. I have retired several units simply because as XP gets patched, it wants more & more & more.

          Less than 512m is unbearably slow. 1 g is ok

          1 of 1 people found this helpful
          • 2. Re: Where are the drivers?

            Thank you very much for your time.


            I will use your information together with information from http://www.motherboards.org/forums/viewtopic.php?p=748221#748221


            I think that the combined information is adequate to close this posting.




            Mr Moggs