12 Replies Latest reply: Dec 22, 2012 2:52 AM by fashion_m RSS

Which versions of the 320 Series SSDs are reliable now?

altitune Community Member
Currently Being Moderated

I have been using a OCZ Vertex 2 for my OS for 10 months, and now it has crashed. On internet I now have seen that these disks have a firmware issue that makes many of them crash, ant that many people recommend Intel SSDs as replacement.

 

OTH, the Intel 320s have had the "Bad Context 13x Error" and by reading these posts that error seem not to be totally solved yet. So, some questions:

 

- If buying a 320 today, can it still have the faulty firmware?

 

- What firmware should it have?

 

- Is the new, "faultproof" firmware really faultproof?

 

- Can I check the reliability of the 320 before I install the OS?

  • 1. Re: Which versions of the 320 Series SSDs are reliable now?
    L10090 Community Member
    Currently Being Moderated

    1. With buying a new Intel 320 SSD today, I guess it is still very likely to get it with an "old" firmware version installed.

     

    2. Dowload and install the latest Intel SSD Toolbox 3.0. It contains the latest 320 SSD firmware. See: http://www.intel.com/go/ssdtoolbox/.

     

    3. With the use of Toolbox 3.0, first apply the latest firmware (4PC10362) before doing anything else with your new SSD drive.

     

    4. As you can read on this forum, after the installation of the new firmware you still have no garantee that you 320 SDD will operate "bug free"

     

    5. Unfortunately Intel is ignoring any request for comment and/or a reliablity status update, after the Sept-1st release of the latest firmware.

     

     

    6. I do not know of any existing reliability test for a new Intel 320 series SSD.

  • 2. Re: Which versions of the 320 Series SSDs are reliable now?
    altitune Community Member
    Currently Being Moderated

    Thanks for the helpful but somewhat discouraging answer.

     

    One more question:

    What can I do do minimize the risk of a future crash?

     

    The crashes are said to occur due to an unexpected power loss, so what can the user do? Turn off the hibernate function and never pull the power cord (but what to do if the computer freezes?).

     

    Can running the os on a RAID 1 array be useful, or can a disk crash affect both SSDs simultaneously?

  • 3. Re: Which versions of the 320 Series SSDs are reliable now?
    L10090 Community Member
    Currently Being Moderated

    The firmware v0362 was specificly issued to avoid the "Bad Context 13x Error / 8MB bug" after a sudden unexpected power loss!

     

    After applying firmware v0362 the "Bad Context 13x Error" reoccured under several different circumstances. But I think nobody right now has a clear summarizing view of these cicumstances.

     

    If you run two SSD's in a Raid1, so each SSD contains exactly the same content ( SSD's are each other data mirrors) that certainly should be of help. Following this forum closely during the past few month's, I have seen no indication of SSD "Bad Context 13x Error" sympathy sickness. So IMHO if one SSD fails there is a very great change that the other SSD does keep working. Perhaps other forum members have an opinion about this too.

  • 4. Re: Which versions of the 320 Series SSDs are reliable now?
    vegan Community Member
    Currently Being Moderated

    I strongly suggest using a HD for backups in case the unthinkable happens

  • 5. Re: Which versions of the 320 Series SSDs are reliable now?
    altitune Community Member
    Currently Being Moderated

    Yes, I will use a HDD as backup, already am.

     

    But, as a poster complained on another SDD forum:

     

    "My SDD failed too, it's all very well to say that this is new  technology etc, but is this a reasonable excuse for people like me going  without their PC while the suspect drive is returned to the suppliers?  Even when it's back I'll have the heartache of re-installing the OS and  programs and then all the software updates. Surely as the manufacturer  you should only sell a product when it's reliable and stable, otherwise  you are going to alienate a proportion of your customer base, plus word  of mouth will play its part too. I have many friends who now won't go  near an SSD drive. Would a car manufacturer release a car where it is  unusable after a short period of time? Then expect the customer to put it right,  e.g. saying 'this is a totally new engine so you'd better fit two and a spare of  the old type just in case'. I don't think so."

  • 6. Re: Which versions of the 320 Series SSDs are reliable now?
    altitune Community Member
    Currently Being Moderated

    Are you saying that the earlier firmware v062 seem to be more reliable than the latest  firmware v0362?

     

    Can the earlier firmware be downloaded to update the SSDs in SSD Toolbox or another update tool?

  • 7. Re: Which versions of the 320 Series SSDs are reliable now?
    L10090 Community Member
    Currently Being Moderated

    NO, my firmware reference v062 was a typo, which I have now corrected in v0362! I am sorry for the confusion.

  • 8. Re: Which versions of the 320 Series SSDs are reliable now?
    roman_pearce Community Member
    Currently Being Moderated

    I got the bug on a new drive that came with the 362 firmware.  I don't think the fix is effective.

  • 9. Re: Which versions of the 320 Series SSDs are reliable now?
    roman_pearce Community Member
    Currently Being Moderated

    - If buying a 320 today, can it still have the faulty firmware?

    Yes.  The latest firmware still has the issue.  I have not heard of anything that would fix the issue.  It's possible there is a hardware component to it as well, but again, I have not heard of any fix.

     

    - What firmware should it have?

    v0362, which was said to fix the issue, but does not fix affected drives.

     

    - Is the new, "faultproof" firmware really faultproof?

    My 320 was affected, and the firmware did not fix it.

     

    - Can I check the reliability of the 320 before I install the OS?

    I don't know how you would do that.

    If you have an Intel 320, I highly recommend a continuous backup system like Apple's Time Machine with an external HDD.  I just had mine brick again due to a crash and it was relatively painless to restore.

    Note that you do not have to lose power.  If your computer freezes to the point where it becomes unresponsive and you have to hit the power button, it will brick the 320.

    I looked into replacing the 320 after this latest problem, and the OCZ Vertex 4 looks promising.  It does not have the Sandforce controller that caused a lot of crashes and freezes.  You might consider it.

     

  • 10. Re: Which versions of the 320 Series SSDs are reliable now?
    eduardr Community Member
    Currently Being Moderated

    I can confirm. My SSD 320 600GB just died over the weekend in my Mac Mini 2011, after 9 months of use, without a power failure being involved as far as I know (but I was away, could've happened). I had the latest firmware, treated the drive and machine well. No way to recover data, as far as anyone knows.

     

    Intel will replace it but they cannot replace the data (I have somewhat recent backups) or the 2 days it will

    take to get my Mac and Windows partitions reinstalled and configured properly. A big pain, cannot trust these drives, or any ssd really.

  • 11. Re: Which versions of the 320 Series SSDs are reliable now?
    sniggidysnipes Community Member
    Currently Being Moderated

    Which versions of the 320 are reliable? Zero.

     

    I have had the same experience as everyone else, thank god i did not pay full retail for the 600GB... I will NEVER buy another intel drive again. The only intel product I will have is the processors due to lack of options/competition. What a joke how crappy customer service for this product is. A full year and a bit later and no fix, no acknowledgment that the problem even still exists just the "replace the drive" until that one fails and go through this all over again. I bought an OCX Vertex 4 512GB, has worked like a dream for months. I highly recommend them over the **** intel drive as several of my friends use them as well. The Intel SSD just sitting in-front of me as a paper weight...

  • 12. Re: Which versions of the 320 Series SSDs are reliable now?
    fashion_m Community Member
    Currently Being Moderated

    Hello, I have Intel SSD 320 Series 40GB. I've been using it for more than a year now, and I have absolutely no problems with it.

    I've read that some people experience problems with this SSD - it may become 8MB in size. In August 2011 there was a firmware update (4PC10362) intended to solve this problem, but it didn't solve it. Since then I've stopped being interested in this matter.

     

    I'm running on stock firmware - 4PC10302.

     

    My questions is is there a new firmware that really prevents the "8MB bug" from happening or I'd better stay with the stock firmware and not pull the devil's tail?

    Thanks.

More Like This

  • Retrieving data ...

Legend

  • Correct Answers - 4 points
  • Helpful Answers - 2 points