In order to better isolate your issue, we need more detailed information on the specific error. Please reply to this e-mail with the answers to the following questions:
- When did this issue first happen?
- Are you able to play other HD Videos on the system?
- What troubleshooting have you performed so far?
We will be looking forward to helping you fix your computer's problem.
When did this issue first happen?
I purchased i3 2100T and set it up as htpc (Windows media center + DVBLink 4.0) in July 2011. The issue was happening since there since day one.
Are you able to play other HD Videos on the system?
Yes. The problem happens only when switching live TV HD channels or during viewing live TV HD channels in Windows MediaCenter. The TV comes from satellite.
What troubleshooting have you performed so far?
1. Tried different drives (from CD 02.2011, 04.2011 and last 08.2011)
2. Stress tests (s&m, 3dmark 2006, prime95) all Ok.
3. BIOS settings. Graphics memory buffer - 512M, Power saving Off, Memory timing default.
4. Different hardware configuration. i3 2100T + Nvidia GT240 or Amd X2 245 + amd HD3200 all Ok on the same signal/MediaCenter configuration.
It also looks like the problem happens not only to me. I have found the following links on the Internet that apparently describe the same issue:
i have exactly the same issue. Tried older/newer drivers. Checked the complete system.
ReInstalled the system. But MCE keeps crashing with your posted error message.
My system is:
-Intel Core i3-2105
-Crucial CT064M4SSD2 64GB SSD
-Kingston KHX1333C9D3K2/4G 4GB
Thanks, in hope for a solution.
Same problem here.
Gigabyte H67N-USB3-B3 with Intel onboard graphics.
Windows 7 Media Center sometimes craches in Live TV Mode when changing channel away form HD or to HD.
I'm using DVBLogic DVBLink TVSource. I think it would be interessting if the crash only happens on systems where DVBLogic DVBLink software is installed.
Question to Cutter: Do you have software from DVBLogic DVBLink installed on your system?
Thanks & Bye!
we are facing the same issue.
Windows 7 Media Center sometimes craches in Live TV Mode when changing channel away from HD or to HD TV Channels.
It also can happen when using fast forward or backward or skipping some seconds. The Problem is very hard to reproduce,
as it happens very sporadic. it´s poosible the Media Center crashes and then it works again the hole day with out any issue.
I could not map it to a heat problem.
This happens under Windows 7 SP1 and Windows Embedded 7 Standard SP1
Faulting application name: ehshell.exe, version: 6.1.7601.17631, time stamp: 0x4e253747
Faulting module name: igdumd32.dll, version: 220.127.116.116, time stamp: 0x4e415161
Exception code: 0xc0000005
Fault offset: 0x000f9077
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
1. Intel i3 2100T
2. Intel DH61AG
3. Kingston HyperX DDR3-1333, CL7-7-7-20, 1,5V
4. Intel SSD 310 mSata
5. power supply 150W
6. BluRay Slim Drive
1. Windows 7 SP1 and also on the W7 Embedded SP1
2. Intel graphics driver 18.104.22.1686 / 22.214.171.1249
3. Bios 31
4. Bios settings set by default
Do you need more Infomation ?
Please help ?
Maybe we should also report how often and on what circumstances it happens. also if
someone already has a method to provke the crash. this would speed up the process here.
i will start:
the behavior on my system is very random, on some days nothing happens, on other days it happens more often.
i see no problem with heat or can map it to any other facts. the only static fact is that it is with 95% in combination
of HD TV. i also had it with hd recordings. i will always get an entry in the event log.
Same behavior with my HTPC
Very frustrating issue, but i'm glad to be not alone.
Intel i3 2100t
2x 2gb kingston low profile ddr3
80gb intel 320 ssd
Lg Ca30 slot in bd slim drive
Pico psu 160xt
Tevii s480 pci v 2.0 dvb s2
Issue comes up when switching to or from hd channel to normal one... (sometimes ;-) )
Fresh new installation of win7 32bit
Newest drivers & bios
What i have tried with no succes:
Changed ssd, bios, driver, psu
bios settings, driver settings
Fresh new win7 installation...
Stress testing ram, cpu, ssd...