1 Reply Latest reply on Oct 25, 2011 7:38 PM by Joeclarke

    SSD Toolbox Will not allow access to X25-M drive.

    Joeclarke

      I have four drives on this music/video server PC.

       

      Windows 7-64 on X25-M (SSDSA2MH160G2C1) with Firmware version 02M3 plus:

       

      -Two internal mechanical HD RAID volumes. 

      -One external "Drobo" array.

       

      PC has been running well but has recently encountered random boot problems and blue screens.

       

      SSD Toolbox displays all four drives (Drobo faded), but will not allow access to any of the option boxes.

       

      Toolbox.JPG

       

      In this screen image, all of the action boxes are inaccessible and none of the drives will "highlight" with the blue bar that normally indicates which drive the toolbox is accessing.

       

      If I mouse click on the SSD the blue bar will appear for a second, the "refresh" button and radial dial shows briefly and then the toolbox reverts to the image above.  The same result will occur if I click on either of the RAID arrays.

       

      The action boxes remain faded and inaccessible at all times.

       

      I have reinstalled the toolbox and observed no changes.  The SSD drive appears in the normal manner in Device Manager.

       

      I believe that the SSD is failing and the lack of toolbox access might be symptomatic.

       

      Any thoughts/advice?