0 Replies Latest reply on Oct 14, 2011 11:22 AM by norwood451

    Cannot install Viiv Software back onto Vostro 1500 Error Invalid Hardware Plattform not supported

    norwood451

      Cannot install Viiv Software back onto Vostro 1500 Error Invalid Hardware

      I recently purchased a Dell Vostro 1500 Laptop with Intel Core 2 Technology. I did not have a copy of the original Dell disks so I reformatted the hard drive with a licensed Microsoft XP Pro install all of the drivers and chipsets from Dell online.  I acquired the original Dell disks, but I cannot install the Viiv software.  These are the steps I took to try to install the software from the Dell resource disk.

       

      1. Control Diver – Chipset Software Installation Utility Rev A17 (installed fine- reboot computer).
      2. Control Driver – Viiv for Broadwater Rev - Error Platform Not supported
      3. Intel Viiv for Broadwater REV A00 – (Installer Information for Intel Viiv Software - Invalid Hardware.  Intel Viiv software must be installed on the Intel Viiv Technology Based PC.

       

      So, any suggestions?