Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20495 Discussions

Intel Graphics - Weird problem

idata
Employee
1,155 Views

I have very strange issue with graphics. I don't even know how to describe it in brief manner...

 

Well, I have system: Core i5 2400, MB Gigabyte z68AP-D3 and monitor Dell U2410 connected to MB through HDMI.

 

I installed Windows 7 Professional. Resolution of my monitor was wrong and I couldn't set the right one as the option was unavailable, so I decided to install graphics driver from disk which came with my MB. I installed Intel Graphics Media Accelerator Driver v.8.15.10.2361. But I still couldn't get the proper resolution options for my monitor - 1600x was all I could get.

 

I decided to install driver for monitor, but I couldn't since button 'Properties' on Monitor tab of Display window was disabled. Then I decided to update Intel Graphics driver. I installed the latest version, and it worked brilliantly - resolution changed to 1920x1200. In display properties I finally saw my monitor model and available resolutions for it. Everything seemed to be fine. But after reboot I was faced with the same problem as before - resolution changed to 1600x, 1920x option disappeared, monitor model also dissapeared, button Properties again disabled. I checked driver version - it was correct.

 

Then I installed the driver again. Again the problem got fixed. This time I cached a moment and installed also driver for my monitor. But reboot had the same effect as before.

Oh, and Intel Graphics and Media Control Panel application also stops working after reboot - all its dropdown lists and options get just empty.

Please help me! What's wrong? Why can't I have the native resolution for my monitor, as I know all my hardware supports it? What should I do to keep high resolution after Windows reboot? Thanks in advance!

0 Kudos
1 Reply
idata
Employee
258 Views

To begin troubleshooting this issue, please remove all Intel-related drivers from the system, using the Device Manager and/or the Programs and Features option in the Control Panel.

After everything is removed, please restart the system.

After the restart, go ahead and load the Intel(R) Chipset Software Installation Utility:

http://support.intel.com/support/chipsets/inf/ http://support.intel.com/support/chipsets/inf/

Restart the system again, and then reload your graphics driver. You can download the latest version here:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+controllers&ProductProduct=Intel%C2%AE+HD+Graphics&ProdId=3231&LineId=1100&FamilyId=39 http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+controllers&ProductProduct=Intel%C2%AE+HD+Graphics&ProdId=3231&LineId=1100&FamilyId=39

0 Kudos
Reply