We have tested the latest version of this software, version 10.6.0.1002 and no similar issues have been seen. We suggest you to download this version from the following URL:
You can also test using version 9.6 which is posted on the same site just for troubleshooting purposes. Keep in mind to have the latest Microsoft* .net Framework installed too and use the latest BIOS for your system.
If the issue persists, check the properties of Intel® Rapid Storage Technology service listed in the “Services” option of your operating system, and verify that the start-up type for this service is set to “Automatic (Delayed start)”.
Also check there are no security software applications running that could be blocking the start up process of this service. And check with your computer manufacturer for any additional troubleshooting for this issue on your system.
I have the same issue.
Running the latest version of the IRST software, I get the "Intel® Rapid Storage Technology is trying to connect to the service" error message - it just sits there.
I have tried the older versions (8.8, 8.9, 10.1 etc). With the 8.8 and 8.9 versions I can at least see my disks - the software starts up.
There is NO Intel service install on the machine.
I am running Windows 2008 R2 SP1 with all latest patches (fully up to date). Running on an ASUS P8Z68-V LX motherboard, Intel i2500K processor, 2 x SATA 3 WD drives in RAID 1 group and have a Patriot 120GB SSD ready to go as the SRT implacement - but I cannot get this software to start up.
I tried upgrading through the versions to see if one of them installed a service that would be kept to no avail.
There is still no service available and I have an SSD sitting there doing nothing...
I need to find out whether SRT will work on Windows 2008 or if I need to reinstalled the OS onto the SSD.
Disappointing so far.
Excellent, found the answer here:
(post from ssherwood)
The service app was being installed but not registered, so needed to be registered.C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology>sc create "Intel RST DM Service" binpath= "c:\program files (x86)\intel\intel(r) rapid storage technology\iastordatamgrsvc.exe"
I now have the SSD installed to boost performance!
hey, thanks, this worked great... just copy that command into a notepad first, it has a few extra carriage returns in it that prevent you from being able to copy and paste it into the command prompt, and be sure to run the command prompt as admin.
Funny, I wonder if this is a service pack issue - same exact hardware it installed no problem with 2008R2 Standard, but on a 2008R2 Standard SP1 it failed, luckily, your solution helped me win!