6 Replies Latest reply on Aug 10, 2011 11:32 AM by parsec

    Intel 510 250GB Read Failure

    andicole0

      Odd, as my PC works apart from the occassional freeze for 30 seconds. However when I run V2.02 of the tool box I get 'Read Scan' Failed.

       

      http://www.eloc0.co.uk/files/ssd.jpg

      Can I fix this?

       

      Cheers.

       

      Andi.

        • 1. Re: Intel 510 250GB Read Failure
          koitsu

          Please provide output (screen shot) from the "Check SMART attributes" tab.  And no, AFAIK this is not something that's fixable aside from an RMA.

           

          Thank you.

          • 2. Re: Intel 510 250GB Read Failure
            andicole0

            Thanks for the reply SMART attributes option is greyed out, SMART is enabled in BIOS.

             

            Andi.

            • 3. Re: Intel 510 250GB Read Failure
              koitsu

              The BIOS option has nothing to do with the Intel SSD Toolbox tool's capability.  The BIOS option when enabled issues an ATA command to the drive whch returns the overall SMART health status during system boot (prior to the OS loading).  If the overall health check is failing, the system will pause/stall and inform you of such.  That's all the BIOS option does.

               

              If Check SMART Attributes is greyed out, something else is going on with your drive that is extremely unpleasant.  Can you please download and install HD Tune Pro (trial version is fine) and provide a screen shot of the Health tab for your drive?  Thanks.

              1 of 1 people found this helpful
              • 4. Re: Intel 510 250GB Read Failure
                andicole0

                Downloaded the trial version and the PC froze while doing a scan. I'll try in another PC.

                 

                Andi.

                • 5. Re: Intel 510 250GB Read Failure
                  andicole0

                  Looks like I found where the problem is. I put the SSD on another PC and had no issues using a USB-SATA adapter. I put the SSD back in it's original PC but on a different SATA port (SATA II) to the original SATA III port and all is accessible. I'll leave to run for a while and see if I get any freezes, otherwise it could be a new motherboard required with a better chip than a Marvell 9128.

                   

                  Andi.

                  • 6. Re: Intel 510 250GB Read Failure
                    parsec

                    And yet another victim of the Marvell 9128... or I should say it's driver software.  The problems and complaints about that interface are endless, they are everywhere.  That is on any and all mother boards that use it BTW.

                     

                    One thing you can try is change it's driver to the standard Windows AHCI driver, msahci.  It's very easy to do, you can change it back easily, and it does work much better according to many users.  I've tried it myself, and it works fine.  You'll loose RAID on that chip if you do, if that matters to you.