1 Reply Latest reply on Aug 25, 2011 4:35 PM by Mauriceb@Intel

    Problem - "IRST Err - Download IRST 10.5 or above" on new desktop with 60GB Corsair Force 3 SATA 3 SSD

    tracyparris

      I need help solving a problem with firmware, software and/or hardware.

       

      On new desktop from ibuypower, when Windows 7 Pro comes up, popup labeled "IRST Error" says "Install IRST 10.5 or above."

       

      In system tray, there is a green checkmark by IRST saying system is functioning normally, but that does not confirm IRST is using the 60GB SSD correctly.

       

      The IRST system report seems to show 10.6.0.1002 is already installed. Either Intel or the computer refuse to intall 10.6.0.1022. I've tried it repeatedly. It appears to install then tells me to reboot, but yet no update. Either way it is IRST 10.5 or above so the reason for the error is unknown.

       

      The SSD is supposed to be 60GB Corsair F-series SATA3. Belarc Advisor, ASTRA32 do not tell me anything to confirm this, but Intel's IRST manager seems to confirm. I already know the system builders at Ibuypower installed the wrong DVD burner and the wrong RAM and don't know what else is screwed up.

       

      http://www.corsair.com/ssd/force-ser...ard-drive.html

       

      System Report

       

      System Information
      OS name: Microsoft Windows 7 Professional
      OS version: 6.1.7601 Service Pack 1 7601
      System name: OFFICE-PC
      System manufacturer: Gigabyte Technology Co., Ltd.
      System model: Z68X-UD4-B3
      Processor: GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3.701 GHz
      BIOS: Award Software International, Inc., F6

       

      Intel® Rapid Storage Technology
      Kit installed: 10.6.0.1002
      User interface version: 10.6.0.1002
      Language: English (United States)
      Intel RAID controller: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
      Number of SATA ports: 6
      RAID option ROM version: 10.5.0.1034
      Driver version: 10.6.0.1002
      ISDI version: 10.6.0.1002

       

      Device Information
      Name: Array_0000
      Size: 56 GB
      Available space: 0 GB
      Disk data cache: Enabled
      Number of volumes: 1
      Volume member: Volume_0000
      Number of disks: 1
      Array disk: 11246518000007435830

       

      Name: Volume_0000
      Status: Normal
      Type: RAID 0
      Usage: Cache volume
      Size: 56 GB
      Data stripe size: 128 KB
      Write-back cache: Disabled
      Physical sector size: 512 Bytes
      Logical sector size: 512 Bytes
      Parent array: Array_0000
      Number of disks: 1
      Array disk: 11246518000007435830

      Disk on port 0
      Port location: Internal
      Status: Normal
      Type: Solid-state drive
      Usage: Cache device
      Size: 56 GB
      Serial number: 11246518000007435830
      Model: Corsair Force 3 SSD
      Firmware: 1.2
      Password protected: No
      Disk data cache: Enabled
      Native command queuing: Yes
      SATA transfer rate: 6 Gb/s
      Physical sector size: 512 Bytes
      Logical sector size: 512 Bytes

       

      Disk on port 1
      Port location: Internal
      Status: Normal
      Type: Hard disk
      Usage: Accelerated disk
      Acceleration mode: Enhanced
      Size: 1.8 TB
      Serial number: MN1220F31NS29D
      Model: Hitachi HDS723020BLA642
      Firmware: MN6OA5C0
      System disk: Yes
      Password protected: No
      Disk data cache: Enabled
      Native command queuing: Yes
      SATA transfer rate: 6 Gb/s
      Physical sector size: 512 Bytes
      Logical sector size: 512 Bytes

       

      Disk on port 5
      Port location: Internal
      Status: Normal
      Type: Solid-state drive
      Usage: Unknown
      Size: 0 GB
      Serial number:
      Model: Optiarc DVD RW AD-7260S
      Firmware: 1.03
      System disk: No
      Password protected: No
      Disk data cache: Disabled
      Native command queuing: No
      SATA transfer rate: 1.5 Gb/s
      Physical sector size: 0 Bytes
      Logical sector size: 0 Bytes

       

      Empty port
      Port: 2
      Port location: Internal

       

      Empty port
      Port: 3
      Port location: Internal

       

      Empty port
      Port: 4
      Port location: Internal

       

      Please let me know if you know the solution to the problem.