4 Replies Latest reply on Aug 5, 2011 8:54 AM by varsy

    DP55WG: BSOD problems.

    varsy

      Hello, guys.

      There is one problem. I have 10+ PC with next configuration:

      • Intel DP55WG
      • Intel Core i7 870
      • 2x Kingston DDR3-10600 1333MHz 4Gb 9905471-009.A00LF
      • Windows 7 Professional SP1 x64
      • HDD 450Gb WD4500HLHX
      • Mouse: Genius Ergo 525 Laser
      • Headset: USB: "Logitech ClearChat Comfort USB"
      • Monitor: Dell UltraSharp U2410 16:9

       

      Note that Monitor's usb-hub is connected to usb at MB.

       

      Problem is that this computers randomly go to BSOD with following memory dumps.

      How can i fix that?

      One computer has rebooted and hangs with POST code 41. What is that?

       

      Thank you in advance.

       

       

      Minidump bugcheck:

       

       

      Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
      Copyright (c) Microsoft Corporation. All rights reserved.
      Loading Dump File [C:\tmp\dumps\munit-016\080111-19297-01.dmp]
      Mini Kernel Dump File: Only registers and stack trace are available
      Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
      Executable search path is: srv*c:\symbols*http://msdl.microsoft.com/download/sym
      bols
      Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
      Product: WinNt, suite: TerminalServer SingleUserTS
      Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
      Machine Name:
      Kernel base = 0xfffff800`02e01000 PsLoadedModuleList = 0xfffff800`03046650
      Debug session time: Mon Aug  1 19:26:58.069 2011 (UTC + 4:00)
      System Uptime: 1 days 16:31:35.822
      Loading Kernel Symbols
      ...............................................................
      ................................................................
      ........................................
      Loading User Symbols
      Loading unloaded module list
      .......
      *******************************************************************************
      *                                                                             *
      *                        Bugcheck Analysis                                    *
      *                                                                             *
      *******************************************************************************
      Use !analyze -v to get detailed debugging information.
      BugCheck FE, {5, fffffa8009cbc1a0, 80863b3c, fffffa8006734708}
      *************************************************************************
      ***                                                                   ***
      ***                                                                   ***
      ***    Your debugger is not using the correct symbols                 ***
      ***                                                                   ***
      ***    In order for this command to work properly, your symbol path   ***
      ***    must point to .pdb files that have full type information.      ***
      ***                                                                   ***
      ***    Certain .pdb files (such as the public OS symbols) do not      ***
      ***    contain the required information.  Contact the group that      ***
      ***    provided you with these symbols if you need this command to    ***
      ***    work.                                                          ***
      ***                                                                   ***
      ***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
      ***                                                                   ***
      *************************************************************************
      Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
      Followup: MachineOwner
      ---------
      7: kd> kd: Reading initial command '!analyze -v; q'
      *******************************************************************************
      *                                                                             *
      *                        Bugcheck Analysis                                    *
      *                                                                             *
      *******************************************************************************
      BUGCODE_USB_DRIVER (fe)
      USB Driver bugcheck, first parameter is USB bugcheck code.
      Arguments:
      Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller
      is
              using a physical memory address that was not allocated by
              the USBport driver.
      Arg2: fffffa8009cbc1a0, Device extension pointer of the host controller
      Arg3: 0000000080863b3c, PCI Vendor,Product id for the controller
      Arg4: fffffa8006734708, Pointer to Endpoint data structure
      Debugging Details:
      ------------------
      *************************************************************************
      ***                                                                   ***
      ***                                                                   ***
      ***    Your debugger is not using the correct symbols                 ***
      ***                                                                   ***
      ***    In order for this command to work properly, your symbol path   ***
      ***    must point to .pdb files that have full type information.      ***
      ***                                                                   ***
      ***    Certain .pdb files (such as the public OS symbols) do not      ***
      ***    contain the required information.  Contact the group that      ***
      ***    provided you with these symbols if you need this command to    ***
      ***    work.                                                          ***
      ***                                                                   ***
      ***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
      ***                                                                   ***
      *************************************************************************
      CUSTOMER_CRASH_COUNT:  1
      DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
      BUGCHECK_STR:  0xFE
      PROCESS_NAME:  System
      CURRENT_IRQL:  2
      LAST_CONTROL_TRANSFER:  from fffff88004c2df7e to fffff80002e80d00
      STACK_TEXT:
      fffff880`03399a58 fffff880`04c2df7e : 00000000`000000fe 00000000`00000005 fffffa
      80`09cbc1a0 00000000`80863b3c : nt!KeBugCheckEx
      fffff880`03399a60 fffff880`04275fac : 00000000`6a7e2180 fffffa80`09cbd6a0 000000
      00`00000000 fffffa80`06734880 : USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18a
      fffff880`03399aa0 fffff880`04275b73 : fffffa80`06734708 fffff683`ffe10000 fffffa
      80`06734880 fffff8a0`15743000 : usbehci!EHCI_sMode_PollEndpointSlot+0x6c
      fffff880`03399b30 fffff880`0427ad91 : fffffa80`06734708 fffff880`03376040 fffffa
      80`06715b30 00000000`00000000 : usbehci!EHCI_PollPerAsyEndpoint+0x53
      fffff880`03399b70 fffff880`04c01e8b : 00000000`00000002 fffffa80`09cbc1a0 000000
      00`00000000 00000000`00000000 : usbehci!EHCI_PollEndpoint+0x41
      fffff880`03399bb0 fffff880`04c069d1 : 00000000`00000000 00000000`00000004 fffffa
      80`067344c0 fffffa80`09cbc050 : USBPORT!MPf_PollEndpoint+0x9b
      fffff880`03399be0 fffff880`04c12077 : fffffa80`09cbc1a0 00000000`00000000 fffffa
      80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
      fffff880`03399c40 fffff880`04c02f89 : fffffa80`09cbc050 00000000`00000000 fffffa
      80`09cbca02 fffffa80`09cbca18 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1c3
      fffff880`03399ca0 fffff800`02e8c10c : fffff880`03371180 fffffa80`09cbca18 fffffa
      80`09cbca30 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
      fffff880`03399cd0 fffff800`02e78a2a : fffff880`03371180 fffff880`0337c0c0 000000
      00`00000000 fffff880`04c02db0 : nt!KiRetireDpcList+0x1bc
      fffff880`03399d80 00000000`00000000 : 00000000`00000000 00000000`00000000 000000
      00`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
      STACK_COMMAND:  kb
      FOLLOWUP_IP:
      usbehci!EHCI_sMode_PollEndpointSlot+6c
      fffff880`04275fac 4533c9          xor     r9d,r9d
      SYMBOL_STACK_INDEX:  2
      SYMBOL_NAME:  usbehci!EHCI_sMode_PollEndpointSlot+6c
      FOLLOWUP_NAME:  MachineOwner
      MODULE_NAME: usbehci
      IMAGE_NAME:  usbehci.sys
      DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c00
      FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpoi
      ntSlot+6c
      BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+6
      c
      Followup: MachineOwner
      ---------
      quit: