I am attempting to install the latest wired network drivers (PROWin7_64_v16.4.exe) on my DP55WG computer using Windows 7 Ultimate, 64-bit. My bios version is KGIBX10J.85A.5893.2010.1116.0001. I have 2 such computers that are essentially identical except one has a RAID 10 array and the other does not. The installation goes fine on the one without the RAID array. But it stalls on the RAID computer. I have no reason to suspect the RAID array as being part of the problem and I doubt that it is. I only mention it because it is the only significant difference between the two machines.
On the RAID computer, I tried the install in both the normal way and as administrator. In either case the installation seems to go fine up to the point of getting through a “validating install” message. Then I get “removing applications” above my progress bar which probably means that the installation went fine and now it wants to remove my old driver. Then I get an “Intel Network Connections” dialog box that says, “The feature you are trying to use is on a CD ROM or other removable disk that is not available.” There is a browse button and a “use source” box with a “1” in the box.
When I hit browse, the file it is looking for is identified as PROSETDX.msi. This file is on my mother board disk in several folders. Folder “1” is not on the disk. I tried to use that disk and I tried folders named Win7_64 and another named Win7_x64. Both contained their versions of the file, but neither would install.
Instead, when I browse for it and hit OK, I get another “Network Connections” dialog box that says: “The file ..path...PROSETDX.MSI is not a valid installation package for the product. Try to find the installation package PROSETDX.MSI in a folder from which you can install.”
At that point, I have to cancel out. After hitting “Cancel”, I get “Error 1714. The older version of Intel Network Connections cannot be removed…” When I OK that, I get the InstallShield Wizard telling me that my system was not modified and I can only abort.
Since the CD didn’t work, I searched my hard disk and found the file in 2 different places. One was under C:\users\ and the other under C:\Documents and Settings\ and the both ended in \AppData\Local\Temp\pftB7BC.tmp\APPS\PROSETDX. I started over again, got to the same place, and tried those versions of PROSETDX.msi also, but the result was the same.
After my first contact with Intel chat, I was advised to insure that I have the latest chipset drivers and try again. I installed them as INF_allOS_126.96.36.1990.exe. I also, uninstalled the network driver I was using, and tried again to install the new driver with the same result. I am now back to the standard Windows driver.
On my second contact with Intel Chat, I was advised to reinstall Windows. I don’t want to spend 2 weeks updating this driver, so I’m looking for a different solution. I think someone who knows how the Windows installer is supposed to work can get me through this. Please help!!