is the operating system 64bit or 32 bit?
i never had that kind of pblm.
so not sure if i would be of any help to u i think.....
its a 32-bit system, but i don't think that would explain the problem since its not above 4 gigs
Are you using an external graphics card or the built-in one?
Based on the information we can tell hardware wise, the memory controller on the processor and the memory slots on the board are working fine as all the RAM is visible on BIOS. I suggest check with the operating system manufacturer for any limitation on the OS to work with more than 2 GB or RAM, check for known issues, patch, Service Packs or others OS updates. In the case of Microsoft* windows you can confirm memory limitation on the following link:
I have an external graphics card, a nvidia 9800 GT
As for the OS limitation I'm running Windows 7 Home Premium, which allows me to install 4 gigs.
I recently installed another 2 gigs ram, which should have increased my total ram to 6 gigs (3 x 2 gigs), but windows and the BIOS only registered 4 gigs installed.
Based on information, I have several observations and questions :
1. Your processor have an integrated graphics but you are using an external video card. Does the bios automatically set which one to use or you have to set it yourself?
2. Your OS is Windows 7 32-bit premium. So installing 6 gb of ram will cause windows to show the correct size? I'm sure that in the bios It will show the correct value but I'm not sure with windows. Since it shows only 4 gb in bios then one of them is possibly defective.
3. Per product guide, in placing the three ram modules, DIMM 0 slots must all be occupied. Not the other way around.
My BIOS automatically detects my external graphics card.
as for the ram being defective, i would understand one module being defective, but not two, especially since they are fairly new (but if it is the case, it would be quite bothersome).
and I've also swapped the ram from dimm 1 to 0 and vice versa without any difference
I've been watching this thread and I'm confused
You say you have the 32 bit version of Windows 7 (which the Intel rep has kindly put a link up explaining this OS only supports up to 4 GB of memory) yet you have now installed an additional 2 GB of memory - why?
If you are using the 32 bit version of the O/S, there is no point in spending more money for extra memory above 4 GB. Your best bet is therefore to return the additional RAM as being unsuitable for your intended purpose (if you can - even if it means you have to pay a restocking fee).
Your discrete graphics card (just like internal graphics) will make it appear that not all the memory thats shown in the BIOS is available to Windows but that's perfectly normal (and common). The memory is still being used, it's just behind the scenes with internal hardware processes - hence Windows doesn't see it.
jbird361, I must agree with Kiwi, what he is saying is correct. To check where your memory is in Windows 7, click on Start and type in Resource (capital R) in the search field at the bottom, and then click Resource Monitor. Click the memory tab, and you'll then see how much memory Windows is recognizing and where it is allocated.
Thanks for the backing parsec and I hope jbird361 is sucessfull in getting some sort of refund for the excess memory. I have one very important question though, what on earth is that picture (I think it's called an avitar) that goes with your onscreen name? My brother used to own a tyre company and it looks a bit like one of the racks he used to store the tyres on - I'm sure this isn't what it is though......
Hi There Kiwi! Good to hear from you. I believe I'm remembering now that you are not as eagle-eyed as you once were, and my avatar is rather small and hard to discern in any case. Hopefully this one will be a bit better:
I found this pic somewhere on the Internet, and just thought it was funny. Then Doc Silvercreek once joked about my obsession with PC cooling, so I decided to use it for my Avatar. It's actually not to far from the reality of a couple of the excessive noise makers I've come up with. I've come to learn that less is more (or less, temperature wise) in most cases. I can see how you thought it was, what you thought it was. I wonder if there was any power left for the CPU in this PC?
Just the sort of thing you'd need where it's hot - Is it Satans PC perhaps (or would he have an Apple computer)?