Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Mobile Intel® 4 Series Express Chipset Family

idata
Employee
2,158 Views

Hello.

I had a problem when i start some video form youtube to wath (sometimes) i get blue screen with some kind of error "igxpdx32.dll" i searched it in google and some people told to guy with same problem as mine to uninstall video adapter drivers or something and now my graphics are very bad. My laptop's monitor is 1366x768 but in settings there are only 1024x768 and 800x600 then i went back to system > hardware*tab* > device manager and tried to update those things but it need igxpmp32.dll i searched for it and found with google, downloaded it and the it says "cannot copy igxpmp32.dll" "Ensure that location specified below is correct, or change it and insert graphics media accelerator driver in the drive you specify" What should i do? can someone help me?

This is a screen shot wich i think would be useful for help: http://imageshack.us/photo/my-images/143/computerz.png/ http://imageshack.us/photo/my-images/143/computerz.png/

By the way it is very hard to read everything so dont be mad if i did anything wrong .

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3 Replies
idata
Employee
494 Views

Never mind i have fixed it. Thanks to this site

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idata
Employee
494 Views

hi, how dod you fixed that? please answer, thanks

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Kevin_M_Intel
Employee
494 Views

Hello,

I understand you are having problems with the Graphics drivers installed in the system.

I recommend you to install our latest graphics driver. Drivers and applications from our side can be downloaded from the following link:

http://downloadcenter.intel.com/ http://downloadcenter.intel.com/

Another good step is to update the BIOS in your computer downloading the file from the system manufacturer.

Please be aware that we provide generic drivers that have not been developed or tested specially for your system. Each motherboard, laptop or Original Equipment Manufacturer can add, remove and change features on the video controllers they implement on their systems. Therefore they provide customized drivers to support such changes. So we always recommend using the latest drivers provided directly by your motherboard or Original Equipment Manufacturer.

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