We reocmmend you to go through the game troubleshooting information available here:
In addition check the game developer’s website for any game updates or patches, check if your system meets the minimum requirements to play the game and contact the game developer for additional information and troubleshooting assistance.
Thank You for the reply and help Diego. I realized that the intel g31/g33 is not a video card based on the website that tells me onboard controller thing and i tells me that it is not an video card. Thanks for the reply. Good Day.