I have a remote customer that have a s3420gplc board which we configured a raid5 with 1 spare (if I remember right). We shipped it and it won't boot. Since I am over the phone with the customer, it's very hard to find what is the problem. I think that the problem is regarding the boot options in the bios. In the boot order, I see a disk instead of seeing the raid. If I remember well, there is a place where you tell the motherboard that the sata drives will be used as raid so you can have that option after in the boot order. Is there anyone who knows by heart where is that option?
Bear in mind that we need to keep the raid untouched since everything has been installed on that server.