2 Replies Latest reply on Jul 20, 2011 9:27 AM by mark_h_@intel

    Windows 2000 driver being recommended for XP computer by Driver Update utility

    Bruce2011

      Maddening!

       

      Just restored eMachines T3990 computer with XP Home disk and downloading drivers from eMachines site. However, there remains one yellow exclamation point in the Device Manager for the Network Controller. I don't currently have a network but can see setting one up. I did download drivers from eMachines for both  Chipset and LAN but that exclamation point remains.

       

      Belarc Advisor is referencing Intel(R)  PRO/100 VE Network Connection although I don't know whether that is  keying on loaded software or installed hardware. Intel's Driver Update utility has identified an Intel(R) 82562 based Network Controller(OEM) which does not appear to be contradictory. But here is the problem. The utility says

       

      Product Detected Intel(R) 82562 based Network Controller(OEM)
      Current Driver Installed7.1.12.0
      Newer Driver Available:8.0.47.0
      Download Now
      File Size:12.278 MB
      Download Time:Time @56Kbps:29.9 mins.
      Driver Description & Driver Documentation

       

      However, the link for the driver description shows that it is as "Network Adapter Drivers for Windows* 2000". I don't have 2000, I have XP..

       

      So, where to from here? Do I disregard the fact that the support page says the driver is for 2000? And if not, where can I get a driver? Intel says that email support is not available for this product. I just want t compatible driver. Is that asking too much?